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Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
How do I get a receipt for repair done by Apple that includes taxes?
I need something official to file a claim (my credit card doubles warranty).
Apple sent me a Genius Bar Work Confirmation but it says taxes will be calculated at the time of payment. I paid with a credit card but did not get any email for the payment itself.
I cannot find any online interfaces to download a receipt.
MacBook Pro 15", macOS 10.14
The support site only shows repair status (completed etc.) but does not have any way to get to a receipt.
The support site only shows repair status (completed etc.) but does not have any way to get to a receipt.
I followed instructions that say call customer support. All they do is fill out a request on your behalf and then ask you to call the store. I will try that once the store opens.
Apple emails a receipt for repairs but it does not include tax (says taxes will be computed at time of payment).
Is there some way to get a receipt including taxes?
whasan wrote:
The support site only shows repair status (completed etc.) but does not have any way to get to a receipt.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
Primary support help at Contact Support.
You can use the the Chat option. That chat person will be able to get a support adviser to call.
whasan wrote:
How do I get a receipt for repair done by Apple that includes taxes?
I need something official to file a claim (my credit card doubles warranty).
Apple sent me a Genius Bar Work Confirmation but it says taxes will be calculated at the time of payment. I paid with a credit card but did not get any email for the payment itself.
I cannot find any online interfaces to download a receipt.
Apple Repair and Repair Status Check - Official Apple Support
Receipt for Repair by Apple
