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Forgot the passcode to my sons iPad Mini 4, trying to reset the unit using iTunes and when doing a restore its saying "The iPad Could not be restored because the firmware file is not compatible?" Ive tried it a few times, no clue what to do?
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
firmware file is not compatible
