Allergic to AirPod Pro eartips
I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?
[Re-Titled by Moderator]
I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?
[Re-Titled by Moderator]
I had a very similar reaction the the AirPods pros. I got them on Dec 10th and started to use them at work on Dec 11th. The first time I wore them I noticed my inner ear (where the silicone earbud would insert) was a little itchy/sore. I thought that since I have been using the old AirPods it was just sore due to the different style. I didn't think about it after that but my ear would itch intermittently. During Christmas I was off work so didn't used them as much as I would usually would so didn't think about it. After Christmas I started using them again to make phone calls and around the house. Still not having any idea of what the cause of my itchy ears are. By Dec 31st my ears were so itchy and now extremely painful (waking me up at night)- I went to my dr office and saw the PA. She stated that I had an skin allergy (Note: I had no other changes to my routine except the new AirPods). She said to take allergy meds and pain meds. She also gave me antibiotics in case the issue didn't resolve within 2-3 days. After a couple of days I came to the conclusion that it had to be the AirPods pros silicone tips (NOTE: I have never has a reaction to silicone tips. I've had numerous Jaybirds headphones with not issues). I did a quick internet search and saw others having the same reaction so I contacted Apple support to discussion returning them (I think it was Jan 2nd- the first time) and was told I could return them. I also asked if they could tell me what they are made of so that I could avid it in the future. I then realized I had already thrown away the box because the sounds was amazing and I did not have any intention on returning. So I then contacted Apple support on Jan 5th to ask how to return them since I didn't have the box (but I had everything that was included). They transferred me to their safety department rep (which I didn't request) and then they started an interrogation- asking for doctors notes, pictures of my ears and pictures of the airpod pros so that they sound give to the engineers. (NOTE: Again all I am asking for is to return the AirPod Pros- NOTHING MORE). On Jan 6th, The safety rep called me back asking the exact same questions I answered the day before along with very specific questions like... "How big is the area affected? The size of a credit card?"........ OK- WAIT! My ear is not even the size of a credit..... and how can I tell you that..... I can't see my ears.
I stopped the conversation when it was quickly reaching 30 mins of these silly questions..... the rep was going to then contact the engineers with the information provided. I again reiterated that all I wanted was a refund.
I am avid Apple customer. Currently my house at the moment has-
Do you get my point? We like Apple......
Today, Jan 7th- I received a call of the safety rep again following up from the engineers and it was determine that I cannot get a refund since I did not provide personal information (PA's notes) and did answer their questions the day before. They did state that I could be connected to a customer service rep for a partial refund. WHAT?
The moral of this story- I will definitely think twice before purchasing another Apple product.
And be very cautious with this product.
ALSO Apple still won't tell me what the product is made of so I can avoid another allergy.
I guess I'll just have to start finding non-Apple products from now on.
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 13 months. Also, advocate if you can!
Common Symptoms
Remedies
Advocating
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 13 months.
Common Symptoms
Remedies
[Edited by Moderator]
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 14 months.
Common Symptoms
Remedies
Contacting Apple Support
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 14 months.
Common Symptoms
Remedies
Contacting Apple Support
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 14 months.
Common Symptoms
Remedies
Contacting Apple Support
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 15 months.
Common Symptoms
Remedies
Contacting Apple Support
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 15 months.
Common Symptoms
Remedies
Contacting Apple Support
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 15 months.
Common Symptoms
Remedies
Contacting Apple Support
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 16 months.
Common Symptoms
Remedies
Contacting Apple Support
And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 16 months.
Common Symptoms
Remedies
Contacting Apple Support
It's May 1,2021, and we are 18 months into continuous reporting of this unresolved issue. Below is a rundown of symptoms/remedies reported in this group.
Common Symptoms
Remedies
Attempted Remedies That Do NOT Work for Most People:
Contacting Apple Support
I had the same issue.
Here are my details:
I originally had the first gen AirPods Pro. I wore them extensively and for prolonged periods of time without any issue.
Had an issue with some “crackling” noises and Apple replaced them.
After I received the replacements, after a few weeks I started to experience all of the common symptoms people are listing. So bad that I went to the doctor NOT realizing that the AirPods were the cause.
After more research and concluding that the AirPods were the cause I contacted Apple and went through a very lengthy evaluation process.
Not only did they refund the price of the AirPods, but after my insistence, they agreed to pay for my medical bills.
After the AirPods Pro 2 were introduced I tried again (they really are the very best quality earbuds on the market - except for the fact that I am apparently allergic to them!)
Sadly, after using them for about a month my problems started coming back. My wife now uses them without issue.
I decided to try the Beats Studio Buds +. They are significantly better, but I still have mild symptoms and I am worried about long-term permanent ear/hearing damage.
SO - until Apple addresses, does anyone have any recommendations for high quality ANC earbuds that do not trigger allergies???
Thx all!
I have contact dermatitis to methyl acrylate and ethyl acrylate and propolis. Acrylates are the problem for me. That’s what is used in the manufacturing of the ear tips of the AirPods. I get irritation that becomes a burning which produces a thin leathery scab inside my ear. There is a prescription called clobetesol that clears it up. I am looking for an alternate tip material. You may have the same allergy.
I have worn my AirPods pro only for 45 min and have allergy symptoms in both ears with itching and inflammation. I suppose that Silicone air tips are not same material as other devices like Sennheiser because I’m always using this kind of stuff.
If there is any alternative ear tips material it would be great to get back my AirPods pro.
I have done it Johnathan, thank you. I’ll be reviewing hoping to see in future alternative Tips to try because this is first silicone tips that give me allergy in my life and I have worn 5 different tips like this.
Allergic to AirPod Pro eartips