You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


[Re-Titled by Moderator]

Posted on Nov 27, 2019 3:31 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

Nov 14, 2020 1:43 PM in response to sterling r

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro over the past 12 months. Also, advocate if you can!


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • Prescription medicine from doctor in some cases (take this issue seriously, it's your hearing). Keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Very few have had any sustained success with coverings or new tips (stop wearing them is recommended); the tips may not be the only cause.


Advocating

  • Contact Apple Support directly and report this allergy shared by many of their APP users. Tell the support agent, "I want to raise a Safety Escalation." And relate your story and the stories of fellow sufferers here.


Nov 20, 2020 11:37 AM in response to sterling r

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro over the past 12 months. Also, advocate if you can!


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Very few have had any sustained success with coverings or new tips (stop wearing them is recommended); the tips may not be the only cause.


Advocating

  • Contact Apple Support directly and report this allergy shared by many of their APP users. Tell the support agent, "I want to raise a Safety Escalation." And relate your story and the stories of fellow sufferers here.


Nov 25, 2020 2:46 PM in response to Joseph_S.

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro over the past 12 months. Also, advocate if you can!


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Very few have had any sustained success with coverings or new tips (stop wearing them is recommended); the tips may not be the only cause.


Advocating

  • Contact Apple Support directly and report this allergy shared by many of their APP users. Tell the support agent, "I want to raise a Safety Escalation." And relate your story and the stories of fellow sufferers here.


Nov 30, 2020 3:07 PM in response to Joseph_S.

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro over the past 13 months. Also, advocate if you can!


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Very few have had sustained success with coverings or new tips (stop wearing them is recommended); the tips may not be the only cause.


Advocating

  • Contact Apple Support directly and report this allergy shared by many of their APP users. Tell the support agent, "I want to raise a Safety Escalation." And relate your story and the stories of fellow sufferers here.


Dec 27, 2020 6:15 PM in response to Joseph_S.

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 13 months. Also, advocate if you can!


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Very few have had sustained success with coverings or new tips (stop wearing them is recommended); the tips may not be the only cause for some.
  • Consider alternatives to in-ear headphones (some wearers report long-term sensitivity after the APP reaction) , such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response.


Advocating

  • Contact Apple Support directly and report this allergy shared by many of their APP users. Tell the support agent, "I want to raise a Safety Escalation." And relate your story and the stories of fellow sufferers here.


Dec 30, 2020 2:54 PM in response to Joseph_S.

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 13 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, varied results with coverings or new tips still means not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. This forum thread has a mixed bag of outcomes listed with alternative tips if you wish to explore.
  • Consider alternatives to in-ear headphones (some wearers report long-term sensitivity after the APP reaction) , such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response.



[Edited by Moderator]

Jan 4, 2021 2:11 PM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 14 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, varied results with coverings or new tips still means not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. This forum thread has a mixed bag of outcomes listed with alternative tips if you wish to explore.
  • Consider alternatives to in-ear headphones (some wearers report long-term sensitivity after the APP reaction) , such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting you symptoms. Documentation from a doctor and pictures can help with this process.

Jan 11, 2021 4:29 PM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 14 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, varied results with coverings or new tips still means not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. This forum thread has a mixed bag of outcomes listed with alternative tips if you wish to explore.
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple recent posts here that AirPods Max have led to reactions too.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting you symptoms. Documentation from a doctor and/or supporting pictures can help with this process.


Jan 13, 2021 3:42 PM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 14 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, varied results with coverings or new tips still means not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. This forum thread has a mixed bag of outcomes listed with alternative tips if you wish to explore.
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple recent posts here that AirPods Max have led to reactions too.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting you symptoms. Documentation from a doctor and/or supporting pictures can help with this process.


Jan 26, 2021 12:33 PM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 15 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting, flaking around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Swelling
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, varied results with coverings or new tips still means not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. This forum thread has a mixed bag of outcomes listed with alternative tips if you wish to experiment on yourself.
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple posts here that AirPods Max have led to reactions too.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting you symptoms. Documentation from a doctor and/or supporting pictures can help with this process.

Jan 29, 2021 4:55 PM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 15 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting, flaking around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Swelling
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, varied results with coverings or new tips still means not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. This forum thread has a mixed bag of outcomes listed with alternative tips if you wish to experiment on yourself.
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple posts here that AirPods Max have led to reactions too.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting your symptoms. Documentation from a doctor and/or supporting pictures can help with this process.


Feb 9, 2021 2:52 PM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 15 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting, flaking around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Swelling
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, varied results with coverings or new tips still means not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. This forum thread has a mixed bag of outcomes listed with alternative tips if you wish to experiment on yourself.
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple posts here that AirPods Max have led to reactions too.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting your symptoms. Documentation from a doctor and/or supporting pictures can help with this process.


Mar 6, 2021 11:53 AM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 16 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting, flaking around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Swelling
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, typically negative results from coverings or new tips (documented many times over) still mean not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. Several have even tested without using tips at all and still had reactions.
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple posts here that AirPods Max have led to reactions too.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting your symptoms. Documentation from a doctor and/or supporting pictures may help with this process.


Mar 15, 2021 8:30 AM in response to Edwin Ashley

And to accompany the contact Apple Support post, below is a rundown of symptoms/remedies reported in this group with the AirPods Pro (APP) over the past 16 months.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting, flaking around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Swelling
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Inconclusive, typically negative results from coverings or new tips (documented many times over) still mean not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us. Several have even tested without using tips at all and still had reactions.
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple posts here that AirPods Max have led to reactions too.


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting your symptoms. Documentation from a doctor and/or supporting pictures may help with this process.


May 1, 2021 9:56 AM in response to ladyanglaise

It's May 1,2021, and we are 18 months into continuous reporting of this unresolved issue. Below is a rundown of symptoms/remedies reported in this group.


Common Symptoms

  • Itching (Very common)
  • Pain (Very common)
  • Crusting, flaking around outside of ear (Very common)
  • Fluid drainage (Very common)
  • Swelling
  • Ear pressure
  • Headaches
  • Ringing of the ears (later stages for some)
  • Partial hearing loss/distortion (later stages for some)
  • Apple's list of materials that may cause sensitivity: https://support.apple.com/en-us/HT211158


Remedies

  • Stop wearing them (best and recommended solution)
  • See a doctor and don't self medicate. Prescription medicine is needed in some cases (take this issue seriously; it's your hearing). Pictures and keeping medical records can help with an Apple refund request too.
  • Time (weeks to months to fully recover)
  • Consider alternatives to in-ear headphones (since many have reported long-term sensitivity after the initial APP reaction), such as over-the-ear or even bone conduction headphones. None of these go in the ear canal and are less likely to trigger an allergic response. Do note, however, that there have been a couple posts here that AirPods Max have led to reactions too.


Attempted Remedies That Do NOT Work for Most People:

  • Cleaning (pods and case - and yes we have seen all types of cleaner to the point of damaging the finish)
  • Inconclusive, typically negative results from coverings or replacement tips from Apple or other brands (documented many times over) still mean not wearing them is the recommended remedy for most; the tips may not be the only or single cause for many of us.
  • Using no silicone tips at all (APPs powered on or off)
  • Duct-taping pods' body
  • Duct-taping behind-ear loops (used Powerbeats Pro for test)
  • Using AGAIN after medicine and ointments - it comes back


Contacting Apple Support

  • Frequently, you will be asked for evidence if you request a refund when reporting your symptoms. Documentation from a doctor and/or supporting pictures may help with this process.


Allergic to AirPod Pro eartips

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.