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Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


[Re-Titled by Moderator]

Posted on Nov 27, 2019 3:31 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

Oct 7, 2022 8:07 PM in response to Edwin Ashley

I have this problem too however I think most people are incorrectly concluding it is the ear tips. I tried many ear tip replacements for the APP’s without success. Then moved on to quite a few other true wireless earbuds. All caused major ear problems. For me at least, it comes down to metal (nickel) used in the buds. The APP’s mesh cover has nickel in it. The charging contact points on all of these contain nickel. I have gone back to my wired buds and can wear them all day. I can also still use my Beats Fit Pros as long as I cover the metal contact points with tape but that’s a hassle. I hope the manufacturers will get enough feedback to accept nickel allergies are real and stop using it in products that come in contact with skin.

Oct 19, 2023 12:12 PM in response to Edwin Ashley

FIXED -

in Canada: https://www.amazon.ca/dp/B088KPNKN2?psc=1&ref=ppx_yo2ov_dt_b_product_details


Bought the Airpod Pro 2nd Gen. but as soon as I put them in, my ears they started to itch and eventually ache. I was constantly taking them out and scratching. Then it started to feel like the ache was going deeper so I just took them out and stopped using them altogether. I was concerned I was going to get an infection (other people on here have complained about having to go to the doctor for medical attention). I need headphones for work so this was quite frustrating and because I bought them from "The Source" I couldn't return them. I figured I would give these tips a try and see if it fixed the problem before trying to resell the buds on FB Marketplace.

Luckily these replacement tips fixed the problem. I grabbed the S-M-L pack just incase and have been using these for a few weeks now with no issues.

(I do find this odd as I have other "silicone" products, such as my fitbit, that have never bothered me. There must be something weird in these airpod tips that is bothering people...Thanks a lot, Apple.)


Nov 9, 2023 6:32 PM in response to Edwin Ashley

I have contact dermatitis to methyl acrylate and ethyl acrylate and propolis. Acrylates are the problem for me. That’s what is used in the manufacturing of the ear tips of the AirPods. I get irritation that becomes a burning which produces a thin leathery scab inside my ear. There is a prescription called clobetesol that clears it up. I am looking for an alternate tip material. You may have the same allergy.

Dec 17, 2019 5:42 AM in response to Jegalonso

THIS IS HAPPENING TO ME TOO. But I don't believe it's just the silicon eartips bc I have irritation where the airpod pro arm touches the skin on the side of my face as well as the ear canals....I've used all apple products for almost 10 years and wore the original Aiprods for over a year with no problems at all and I recently upgraded to the Airpod Pros at the end of October. I wore them for a couple of weeks no problem, then began to develop pretty serious--what seemed to be--bilateral otitis externa caused by some kind of bacteria or fungus, that I assumed got on them when I dropped them on the ground at work. The symptoms would present after wearing them for about 4 hours and included 7-8/10 pain in both ears, inflammation, itchiness, significant swelling, as well as erythema/itchiness outside my ear where the tip of the airpod arm touches my skin, all of which is followed by severe crusting that would occlude my entire ear canal for over a week. Antibiotics given by my doctor did not seem to do much of anything but the irritation and crusting would completely subside after about a week and a half to two weeks after not wearing the Airpod pros. I have tested the airpod Pros in one ear at a time and each time the reaction would occur in only the ear I place the Airpod; and I should note that I disinfected the airpods multiple times before testing them again just to be sure it was not some infectious agent and even tried this using a completely different set of Airpod Pros. I have also tested other earbuds and have had no reaction to them..so I am now thinking I developed an allergy to something specifically in the Airpod Pros and I'm not really sure where to go from here other than to stop wearing them; which is a shame because they are the best wireless earbuds I've used, hands down.

Dec 17, 2019 6:02 AM in response to lgc1004

As I said before the same thing happened to me, I made the same tries as you, and have the same effects. The only good thing for me and my ears is that I only wore the airpods pro for 40 minutes and it wasn't so bad the injures. I have worn silicone earbuds for 4-5 different companies and never had a problem.


I am waiting to official Apple Ear Tips supplies with similar silicone to other products in the market to be able to use Airpods pro.


If someone else find a solution please share with us.

Jun 7, 2020 4:47 AM in response to Edwin Ashley

Having experienced the itch, fluids etc. from using my airpods etc. pretty much straight off after receiving them (six days ago) I’ve just now stumbled upon this thread.


I did some research on apples website and I came across this which I thought I’d share https://support.apple.com/en-gb/HT211158


So it’s definitely either the nickel or acrylates that’s causing my reaction, and I’m guessing that changing the buds won’t help me.


Just thought I’d share in case it’d be of help for anyone else.

Feb 27, 2020 7:27 PM in response to Boatchik

Good to know these are available as an alternative, thank you! I would definitely recommend anyone having this is issue with the AirPods or Pro to submit feedback. Apple has a dedicated team to review all feedback and getting it to the right department.


apple.com/feedback 


Another or additional option is to contact Apple (may want to ask for a Senior Advisor/Manager) to request a complaint be submitted about a product. They will log the complaint for you to make sure it gets to the appropriate team.


Contact Apple for support and service

Chat with Apple

Apr 19, 2020 11:03 AM in response to Rdml1111

I have now reported this to Apple and opened a case with them! They say currently they have not heard this before, I do find this very hard to believe.


If you haven't reported this apple already please do so. Contact Apple Support


I also brought memory foam tips, but I have not received them, once I do i'll let you guys know if they make any different.

Allergic to AirPod Pro eartips

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