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Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


[Re-Titled by Moderator]

Posted on Nov 27, 2019 3:31 PM

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Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

Dec 3, 2019 5:52 PM in response to Edwin Ashley

Yes! I had had this problem. Plus my ear where itching so bad on the inside it was driving absolutely crazy!

Thought it was regular allergies but didn’t use AirPod pros for a week, itching went away. Then used them on an airplane ride totally came back. So 🙁 bummed. I have tiny ears & these are 1st to fit my ears & the sound is incredible. I have several different Bose- do not have this problem. Expensive problem for me!

Dec 17, 2019 5:42 AM in response to Jegalonso

THIS IS HAPPENING TO ME TOO. But I don't believe it's just the silicon eartips bc I have irritation where the airpod pro arm touches the skin on the side of my face as well as the ear canals....I've used all apple products for almost 10 years and wore the original Aiprods for over a year with no problems at all and I recently upgraded to the Airpod Pros at the end of October. I wore them for a couple of weeks no problem, then began to develop pretty serious--what seemed to be--bilateral otitis externa caused by some kind of bacteria or fungus, that I assumed got on them when I dropped them on the ground at work. The symptoms would present after wearing them for about 4 hours and included 7-8/10 pain in both ears, inflammation, itchiness, significant swelling, as well as erythema/itchiness outside my ear where the tip of the airpod arm touches my skin, all of which is followed by severe crusting that would occlude my entire ear canal for over a week. Antibiotics given by my doctor did not seem to do much of anything but the irritation and crusting would completely subside after about a week and a half to two weeks after not wearing the Airpod pros. I have tested the airpod Pros in one ear at a time and each time the reaction would occur in only the ear I place the Airpod; and I should note that I disinfected the airpods multiple times before testing them again just to be sure it was not some infectious agent and even tried this using a completely different set of Airpod Pros. I have also tested other earbuds and have had no reaction to them..so I am now thinking I developed an allergy to something specifically in the Airpod Pros and I'm not really sure where to go from here other than to stop wearing them; which is a shame because they are the best wireless earbuds I've used, hands down.

Dec 17, 2019 6:02 AM in response to lgc1004

As I said before the same thing happened to me, I made the same tries as you, and have the same effects. The only good thing for me and my ears is that I only wore the airpods pro for 40 minutes and it wasn't so bad the injures. I have worn silicone earbuds for 4-5 different companies and never had a problem.


I am waiting to official Apple Ear Tips supplies with similar silicone to other products in the market to be able to use Airpods pro.


If someone else find a solution please share with us.

Jun 7, 2020 4:47 AM in response to Edwin Ashley

Having experienced the itch, fluids etc. from using my airpods etc. pretty much straight off after receiving them (six days ago) I’ve just now stumbled upon this thread.


I did some research on apples website and I came across this which I thought I’d share https://support.apple.com/en-gb/HT211158


So it’s definitely either the nickel or acrylates that’s causing my reaction, and I’m guessing that changing the buds won’t help me.


Just thought I’d share in case it’d be of help for anyone else.

Feb 27, 2020 7:27 PM in response to Boatchik

Good to know these are available as an alternative, thank you! I would definitely recommend anyone having this is issue with the AirPods or Pro to submit feedback. Apple has a dedicated team to review all feedback and getting it to the right department.


apple.com/feedback 


Another or additional option is to contact Apple (may want to ask for a Senior Advisor/Manager) to request a complaint be submitted about a product. They will log the complaint for you to make sure it gets to the appropriate team.


Contact Apple for support and service

Chat with Apple

Apr 19, 2020 11:03 AM in response to Rdml1111

I have now reported this to Apple and opened a case with them! They say currently they have not heard this before, I do find this very hard to believe.


If you haven't reported this apple already please do so. Contact Apple Support


I also brought memory foam tips, but I have not received them, once I do i'll let you guys know if they make any different.

Jul 20, 2020 10:40 AM in response to Jegalonso

Because of the high level of secrecy in developing products, Apple has to test these products in very small sample sizes. If a tiny, tiny, tiny (like, less than 0.01%) is allergic to something in the tips, the likelihood of the allergy appearing in trials is extremely low.


I'm not saying that it's not important to ID the material that does cause the allergy, it very much is! But Apple does point out here (https://support.apple.com/en-us/HT211158) that their audio devices have acrylates and methacrylates in them, so it might be that any allergies that do show up in trials are chalked up to those materials and therefore get lumped in with the nickel allergy that prevents some people from using Apple Watches—which is to say that Apple feels their due diligence is letting those people that are allergic to those things know, and they can proceed at their own risk.


The important thing we're doing here is raising awareness for the small % that are affected, trying to find solutions, workarounds, and to report the issue as much as possible.

Oct 13, 2020 11:44 AM in response to Starling50atThisPlace

This is fascinating. With memory foam tips working for some and not others (they don't work for me), it's seeming like there's people in this thread with silicone allergy and possibly an allergy to the hard plastic acrylates referenced in this article https://support.apple.com/en-us/HT211158


I ordered a pair of the new Bose NC Earbuds to test and they just got here today, so I'll report back with how my ears react. I've been using my silicone-tipped Bose Soundsport Wireless for a couple weeks no to no averse effects, hoping that the tips on the new ones are made of the same stuff...

Allergic to AirPod Pro eartips

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