Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


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Posted on Nov 27, 2019 3:31 PM

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Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

Jun 10, 2020 5:51 PM in response to EKMARM

I spoke with Amazon and they are giving me extra time to return the airpod pros so I ordered some air pod pro covers to see if they will work. I would remove the silicon tips and put these on instead. I bought two kinds to see if either brand works and one of them that has higher ratings is a bit of a hassle because you have to take off the covers every time you out them in the charger case. I just thought its worth a try. I will receive them on Saturday and test them out next week. I think I'll let Apple know I am still testing them out in case they would like the info.

Jun 11, 2020 8:39 AM in response to Edwin Ashley

Same thing with the watch after a week and fall detection did not work. They pretty much told me so sad too bad your problem not ours! Then I said I will just call my credit card company and get the refund from them! Then Apple was willing to help me. So if you have purchased your Apple product from your credit card and your credit card will allow you to stop payment I would recommend going that route. Hope this helps!

Jun 11, 2020 9:21 AM in response to TotoroO

I've been on this thread since January and I am one who tried other tips, including other silicone and foam. No joy. The reaction kicked in immediately.


I've been using in-ear buds for many years. This is the first time I've ever had any problem. Someone posted a link to an Apple warning about possible sensitivities. I am not allergic to nickel or to methylacrylates/acrylates, so that is not my problem.


I gave myself 6 weeks earbud free so my ears are almost back to normal. (Yes, it really took that long to clear up. There is still some slight itching, but nothing at all like it was.) I just bought some Galaxy earbuds to try, and I think that they are working okay for me. I've still got a little itching, but that had not ever completely cleared up. I am wearing them for shorter durations (an hour or so at a time) until I'm sure all is well.


I had never gone to Apple customer service with this because I hoped something would work out (new tips, etc.) but I think I'm going to do it now. I bought through Best Buy, not Apple, so we'll see how it goes.

Jun 11, 2020 9:26 AM in response to foxtail_77

i believe it’s important for Apple to hear all of these complaints regardless where you purchased your AirPod pros. The Apple reps I talked to seemed truly interested but when I asked if they had seen all the comments on the spoke community, the first rep I asked about that said they don’t check these comments. So I would urge them to follow these reports and everyone report these problems. The more data they have, the more likely it is they will work on the issue.

Jun 18, 2020 3:30 PM in response to TotoroO

I went to urgent care- fluid behind my right eardrum- no infection. It’s still clogged x 5 days after my raging red ears/itchiness/fluid draining episode last wk. Apple knows- I sent them pix and related issue. I’ve ordered foam tips to experiment. Waiting for the ear fullness to completely resolve. I do have small ear canals. Just wonder if it’s from the noise cancellation and blocking the airflow??

Jun 29, 2020 11:37 AM in response to foxtail_77

I figured the issue is with the plastic the case and the APPs are made of. even if the tips were ok, they will end up touching the plastic one way or another. in fact I don't get as strong of a reaction when using the tips, but I can still definitely tell that there's something going on.

I think out of curiosity I'll try using them after taking a anti-hystamine pill for allergies, I wonder if that makes any difference. if it really is an allergy, it should, right? otherwise it's some other sort of reaction but I'm not an MD so really no idea. 

Jul 2, 2020 9:46 AM in response to Epinion8ed

Yes, You are right. There are inherent sensitivity differences. I suspect it will be different for everybody. It also may depend on the length of time. I am going on the fact that I rechallenged my self twice over several months and had the same reaction each time followed by full resolution when I stopped using the AirPod Pro's. That was enough to convince me!

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Allergic to AirPod Pro eartips

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