Allergic to AirPod Pro eartips
I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?
[Re-Titled by Moderator]
I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?
[Re-Titled by Moderator]
Bought the APP recently and used them about 7-8 hours in total. Here is my current status.
Status Today:
General Facts:
First Assumptions:
Seeking Confirmation:
Smell Test:
Results:
Conclusions:
What`s next:
I will update the post as it develops.
Thank you for participating in the Apple Support Communities.
I want to make sure you reach the right team for help with your AirPods Pro. I recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Contact Apple Support
Yes, irritation and drainage big time! Even tested against the included ear buds with iPhone, no problem. Went weeks w/o using the pros, no problems. Half an hour with the pros and Inwill heave to deal with this ear pain and drainage for a few days now! There is a few hundred down the rain!
Effectively, yes. People who purchased in December and prior have had reactions and people who have purchased recently have also had reactions. The “bad batch” would have had to have been on the production line for over a year if it were a possible cause.
There have also been people in this forum who’ve swapped the APPs out through Apple and had the same issue.
Yes, this topic has been discussed. Little has not been I suppose. LOL.
I tried three different pairs over a span of 3 - 4months. I used my own and 2 different family members’ (yes, cleaned before use), and they all led to the same bad results. The first two times, i didn’t suspect outright it was the APPs causing the problem. And they were all purchased at different times. I finally figured it out when I was not suffering from in ear headphones and tried a third time.
I don’t believe this is a batch issue.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your AirPods Pro. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
I’ve heard the same thing about the Beats.
Well... I’m pleased to announce that I received my reimbursement check from Apple. And follow up correspondence to ensure my check was received.
In the meantime, I decided to prove my “bad batch” theory and purchased another new pair of the APP from Amazon. 🤪
They arrive partially charged- and I noticed the case + devices were slightly warm. Smart me decided to immediately remove the silicone tips and then thoroughly clean them with rubbing alcohol and wipe them down with a clean cloth and let them air dry.
I put the L piece in and got an intermittent high pitched whistling noise and they became very warm.
So...
I let them and the case power down completely. The next day I attached my foam tips and gave them another try.
The L APP became very warm, almost hot, within 15 min.
Something is off with these things that’s for sure. I’ve mailed them back to Amazon and communicated with Apple.
Lets hope they correct this.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your AirPod Pros. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
As all others on the thread, I wanted to add my voice here and add to the count. Same symptoms here:
Ear discharge, Extreme itchiness, infections, flaky skin in ear. Also, haven't had problems with any other silicon in ear headphones or previous AirPods. I received my Airpods Pro as a gift in late December and immediately noticed itching in ear. I suspended use for a couple of months and when I went back to try again it was worse. Desperate, I searched on Amazon for alternate tips, the ones I got were silicone and problem persevered. Like others, I think it is mostly the tips causing the problem. I will now try the Foam tips and see if that works.
Because these were a gift and I have no proof of purchase, I am stuck in a bad position. As an avid Apple user, (probably owned a dozen Apple devices over the years, Ipods, macs, ipads, etc.) I am incredibly disappointed. A $250 piece of hardware simply should not cause these issues. I'd like some acknowledgment from Apple that this is an issue, and for them to offer some sort of alternative tip that does not cause this problem. I like these otherwise but simply cannot use them. Apple, you are only hurting your fan base here. Next time you release a product I will not purchase immediately and wait to see if others have these kinds of issues.
Yes! The inside of my ear swells & drains clear grainy fluid if I wear my ear pods pro for even 5 minutes in one ear. My right ear is doing so as I type this. I purchased silicone covers but I’m still getting the exact same reaction. This doesn’t happen at all with my wired set of headphones I use with my iPod. Curious, I plan to bring it up with my dermatologist. I’ve learned it will heal over several days if I just leave it alone and stop wearing my ear pods pro.
I don’t believe it is the silicone tips, at least not exclusively. I say this because other areas of my ear also have a reaction. For example my ear lobes (particularly left ear lobe) is still suffering from dryness now, months after I stopped using them.
Got a crazy ear infection both ears. Thought it was going to explode.some of the most Intense pain I've experienced lasted for about a week meds finally got it under control. Glad I didn't loose my hearing. I blame the pods called Apple about it but they didn't do anything.
I was cleaning with Lysol wipes someone said that led to the problems. Another said me itching did it.
Months later I've gone back to using them for 45 mins tops every once in a while. I never want to go through that again.
Edit: besides material could ANC be causing some effect? Could body heat and air flow be a factor for ears getting backed up? Is the tip plowing wax deeper each time its pressed back in for a tight fit? Something is up its itchy AF
I just wanted to close out my interaction with this thread with a final update. I spoke with Apple Support a while back. They opened a case for me, and over the course of the next week or two I spoke to several representatives and answered a series of questions - all of which I found to be on-point and none of which I would describe as deeply personal. Eventually my case was elevated to a support manager who deemed that a return and refund was warranted. I went through the returns process, waited for them to confirm receipt of my AirPods Pro, and then waited for the check refund to be approved, which it was. Late last week I received my refund check and I now consider this case closed. The process of working my way through the support tiers, getting approval, and ultimately getting reimbursed was very slow, but otherwise professional and painless.
Here's hoping an upcoming generation of AirPods Pro have new materials in them that don't cause us reactions, because I would buy them tomorrow if available.
With that, I wish the rest of you luck in your efforts to resolve your issues with APP.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your AirPods Pro. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your AirPods Pro. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
Unfortunately, nearly everyone here has experienced this and other symptoms. Hundreds of posts on it. If you look at the page before, you can find a post with a bulleted list of symptoms and suggested remedies.
Allergic to AirPod Pro eartips