Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


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Posted on Nov 27, 2019 3:31 PM

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Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

Aug 30, 2020 4:06 PM in response to MaryAnnZ

Effectively, yes. People who purchased in December and prior have had reactions and people who have purchased recently have also had reactions. The “bad batch” would have had to have been on the production line for over a year if it were a possible cause.


There have also been people in this forum who’ve swapped the APPs out through Apple and had the same issue.

Aug 30, 2020 4:13 PM in response to MaryAnnZ

Yes, this topic has been discussed. Little has not been I suppose. LOL.


I tried three different pairs over a span of 3 - 4months. I used my own and 2 different family members’ (yes, cleaned before use), and they all led to the same bad results. The first two times, i didn’t suspect outright it was the APPs causing the problem. And they were all purchased at different times. I finally figured it out when I was not suffering from in ear headphones and tried a third time.


I don’t believe this is a batch issue.

Sep 9, 2020 8:13 AM in response to madjmz

I’ve heard the same thing about the Beats.


Well... I’m pleased to announce that I received my reimbursement check from Apple. And follow up correspondence to ensure my check was received.


In the meantime, I decided to prove my “bad batch” theory and purchased another new pair of the APP from Amazon. 🤪


They arrive partially charged- and I noticed the case + devices were slightly warm. Smart me decided to immediately remove the silicone tips and then thoroughly clean them with rubbing alcohol and wipe them down with a clean cloth and let them air dry.

I put the L piece in and got an intermittent high pitched whistling noise and they became very warm.


So...

I let them and the case power down completely. The next day I attached my foam tips and gave them another try.

The L APP became very warm, almost hot, within 15 min.


Something is off with these things that’s for sure. I’ve mailed them back to Amazon and communicated with Apple.

Lets hope they correct this.


Sep 13, 2020 8:44 AM in response to Edwin Ashley

As all others on the thread, I wanted to add my voice here and add to the count. Same symptoms here:


Ear discharge, Extreme itchiness, infections, flaky skin in ear. Also, haven't had problems with any other silicon in ear headphones or previous AirPods. I received my Airpods Pro as a gift in late December and immediately noticed itching in ear. I suspended use for a couple of months and when I went back to try again it was worse. Desperate, I searched on Amazon for alternate tips, the ones I got were silicone and problem persevered. Like others, I think it is mostly the tips causing the problem. I will now try the Foam tips and see if that works.


Because these were a gift and I have no proof of purchase, I am stuck in a bad position. As an avid Apple user, (probably owned a dozen Apple devices over the years, Ipods, macs, ipads, etc.) I am incredibly disappointed. A $250 piece of hardware simply should not cause these issues. I'd like some acknowledgment from Apple that this is an issue, and for them to offer some sort of alternative tip that does not cause this problem. I like these otherwise but simply cannot use them. Apple, you are only hurting your fan base here. Next time you release a product I will not purchase immediately and wait to see if others have these kinds of issues.

Sep 23, 2020 4:43 PM in response to Edwin Ashley

Yes! The inside of my ear swells & drains clear grainy fluid if I wear my ear pods pro for even 5 minutes in one ear. My right ear is doing so as I type this. I purchased silicone covers but I’m still getting the exact same reaction. This doesn’t happen at all with my wired set of headphones I use with my iPod. Curious, I plan to bring it up with my dermatologist. I’ve learned it will heal over several days if I just leave it alone and stop wearing my ear pods pro.

Sep 30, 2020 7:52 PM in response to Edwin Ashley

Got a crazy ear infection both ears. Thought it was going to explode.some of the most Intense pain I've experienced lasted for about a week meds finally got it under control. Glad I didn't loose my hearing. I blame the pods called Apple about it but they didn't do anything.


I was cleaning with Lysol wipes someone said that led to the problems. Another said me itching did it.


Months later I've gone back to using them for 45 mins tops every once in a while. I never want to go through that again.


Edit: besides material could ANC be causing some effect? Could body heat and air flow be a factor for ears getting backed up? Is the tip plowing wax deeper each time its pressed back in for a tight fit? Something is up its itchy AF



Oct 13, 2020 8:43 AM in response to sturtel12

I just wanted to close out my interaction with this thread with a final update. I spoke with Apple Support a while back. They opened a case for me, and over the course of the next week or two I spoke to several representatives and answered a series of questions - all of which I found to be on-point and none of which I would describe as deeply personal. Eventually my case was elevated to a support manager who deemed that a return and refund was warranted. I went through the returns process, waited for them to confirm receipt of my AirPods Pro, and then waited for the check refund to be approved, which it was. Late last week I received my refund check and I now consider this case closed. The process of working my way through the support tiers, getting approval, and ultimately getting reimbursed was very slow, but otherwise professional and painless.


Here's hoping an upcoming generation of AirPods Pro have new materials in them that don't cause us reactions, because I would buy them tomorrow if available.


With that, I wish the rest of you luck in your efforts to resolve your issues with APP.

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Allergic to AirPod Pro eartips

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