Allergic to AirPod Pro eartips

I have worn my AirPods pro only for 45 min and have allergy symptoms in both ears with itching and inflammation. I suppose that Silicone air tips are not same material as other devices like Sennheiser because I’m always using this kind of stuff.

If there is any alternative ear tips material it would be great to get back my AirPods pro.

Hello,

You might try periodic on-line searches. I would think that third-parties would begin to offer more sizes and use alternative materials.

Good luck.

THIS IS HAPPENING TO ME TOO. But I don't believe it's just the silicon eartips bc I have irritation where the airpod pro arm touches the skin on the side of my face as well as the ear canals....I've used all apple products for almost 10 years and wore the original Aiprods for over a year with no problems at all and I recently upgraded to the Airpod Pros at the end of October. I wore them for a couple of weeks no problem, then began to develop pretty serious--what seemed to be--bilateral otitis externa caused by some kind of bacteria or fungus, that I assumed got on them when I dropped them on the ground at work. The symptoms would present after wearing them for about 4 hours and included 7-8/10 pain in both ears, inflammation, itchiness, significant swelling, as well as erythema/itchiness outside my ear where the tip of the airpod arm touches my skin, all of which is followed by severe crusting that would occlude my entire ear canal for over a week. Antibiotics given by my doctor did not seem to do much of anything but the irritation and crusting would completely subside after about a week and a half to two weeks after not wearing the Airpod pros. I have tested the airpod Pros in one ear at a time and each time the reaction would occur in only the ear I place the Airpod; and I should note that I disinfected the airpods multiple times before testing them again just to be sure it was not some infectious agent and even tried this using a completely different set of Airpod Pros. I have also tested other earbuds and have had no reaction to them..so I am now thinking I developed an allergy to something specifically in the Airpod Pros and I'm not really sure where to go from here other than to stop wearing them; which is a shame because they are the best wireless earbuds I've used, hands down.

I had a very similar reaction the the AirPods pros. I got them on Dec 10th and started to use them at work on Dec 11th. The first time I wore them I noticed my inner ear (where the silicone earbud would insert) was a little itchy/sore. I thought that since I have been using the old AirPods it was just sore due to the different style. I didn't think about it after that but my ear would itch intermittently. During Christmas I was off work so didn't used them as much as I would usually would so didn't think about it. After Christmas I started using them again to make phone calls and around the house. Still not having any idea of what the cause of my itchy ears are. By Dec 31st my ears were so itchy and now extremely painful (waking me up at night)- I went to my dr office and saw the PA. She stated that I had an skin allergy (Note: I had no other changes to my routine except the new AirPods). She said to take allergy meds and pain meds. She also gave me antibiotics in case the issue didn't resolve within 2-3 days. After a couple of days I came to the conclusion that it had to be the AirPods pros silicone tips (NOTE: I have never has a reaction to silicone tips. I've had numerous Jaybirds headphones with not issues). I did a quick internet search and saw others having the same reaction so I contacted Apple support to discussion returning them (I think it was Jan 2nd- the first time) and was told I could return them. I also asked if they could tell me what they are made of so that I could avid it in the future. I then realized I had already thrown away the box because the sounds was amazing and I did not have any intention on returning. So I then contacted Apple support on Jan 5th to ask how to return them since I didn't have the box (but I had everything that was included). They transferred me to their safety department rep (which I didn't request) and then they started an interrogation- asking for doctors notes, pictures of my ears and pictures of the airpod pros so that they sound give to the engineers. (NOTE: Again all I am asking for is to return the AirPod Pros- NOTHING MORE). On Jan 6th, The safety rep called me back asking the exact same questions I answered the day before along with very specific questions like... "How big is the area affected? The size of a credit card?"........ OK- WAIT! My ear is not even the size of a credit..... and how can I tell you that..... I can't see my ears.

I stopped the conversation when it was quickly reaching 30 mins of these silly questions..... the rep was going to then contact the engineers with the information provided. I again reiterated that all I wanted was a refund.

I am avid Apple customer. Currently my house at the moment has-

• 2 Apple iPhone Xs max
• 2 Apple iPhone X
• 2 MacBook Pros
• 2 MacBooks
• 2 iPads
• 1 iMac
• 2 sets Airpods
• 2 sets of AirPod Pros (One of which I'd like to return)

Do you get my point? We like Apple......

Today, Jan 7th- I received a call of the safety rep again following up from the engineers and it was determine that I cannot get a refund since I did not provide personal information (PA's notes) and did answer their questions the day before. They did state that I could be connected to a customer service rep for a partial refund. WHAT?

The moral of this story- I will definitely think twice before purchasing another Apple product.

And be very cautious with this product.

ALSO Apple still won't tell me what the product is made of so I can avoid another allergy.

I guess I'll just have to start finding non-Apple products from now on.

I had the same problem.

Yes! I had had this problem. Plus my ear where itching so bad on the inside it was driving absolutely crazy!

Thought it was regular allergies but didn’t use AirPod pros for a week, itching went away. Then used them on an airplane ride totally came back. So 🙁 bummed. I have tiny ears & these are 1st to fit my ears & the sound is incredible. I have several different Bose- do not have this problem. Expensive problem for me!

I have had the same problem so I have ordered these: https://www.amazon.com/gp/product/B082Y118K7/ref=ppx_yo_dt_b_asin_title_o04_s00?ie=UTF8&psc=1

Ill report back if they work.

I have done it Johnathan, thank you. I’ll be reviewing hoping to see in future alternative Tips to try because this is first silicone tips that give me allergy in my life and I have worn 5 different tips like this.

As I said before the same thing happened to me, I made the same tries as you, and have the same effects. The only good thing for me and my ears is that I only wore the airpods pro for 40 minutes and it wasn't so bad the injures. I have worn silicone earbuds for 4-5 different companies and never had a problem.

I am waiting to official Apple Ear Tips supplies with similar silicone to other products in the market to be able to use Airpods pro.

If someone else find a solution please share with us.

Actually I am having the same problem. I’ll be returning mine as well. So sad. They are awesome.

Hi, it should be something different in the Airpods pro Ear tips silicone because in my case in a couple of hours it was crazy. I agree that fit and quality was perfect. I’m waiting for official ear tips from different material.