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Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


[Re-Titled by Moderator]

Posted on Nov 27, 2019 3:31 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

May 15, 2020 10:02 PM in response to Edwin Ashley

I have the same problem. It came to the point that My ear became itchy and had a fluid discharge. I have been using various IEMs for years and never had a problem like . At first I thought it was the metal thing that contacts the charger. Because I’m allergic to zinc. Then I found this thread. Long story short I mod the large stock eartips and put my RHA eartips. What I did is I cut down the large stock eartips then I insert the Rha eartips like in the pictures. Man my long time problem has gone. Now I love my airpods pro again.


Jul 22, 2020 4:23 AM in response to Edwin Ashley

Exact same problem here. Bought them last december and I tried everything including 2 different ear tips (1 pair of silicone and another of molding foam). Problem remains. Itching, sore ear canals, draining ears, eritema, dry and pealing ear skin, also hearache latelly.

After several complaints (also sent pics of my sore ear canals as you can see below), they told me I need to get a medical report attesting I have an allergy to airpods (what kind of exams should you do to get that report?).

Also in a repair centre here in Portugal, the airpods were exchanged for a new ones first, but the simptoms remained, then again they changed both the airpods and the charging case, but the problem persists.

Looks like I'm not alone with this problem (far from that) and Apple don´t do anything?

I love Apple products but with that kind of Irresponsibility, I guess I will start skipping their products also.

Aug 1, 2020 8:04 AM in response to adriano-sp

So I bought the silicon body cover, new eartips and covered the rest with plastic film. Covered also the inner case with plastic film. Now I'll wait to heal and try it again.


Also, I was using a silicon case cover to protect it (photo). Maybe it could be releasing some kind of allergen to the APPs? Can someone confirm whether was using something like those? I know it seems paranoid, I just trying to look deeper into it.

Oct 6, 2020 1:48 AM in response to Edwin Ashley

Unfortunately I though I was the only one facing this issue, I have been using the AirPods for a year then upgraded to AirPods Pro immediately started to irritate after a use for 3 hours while traveling, I though it was something with hygiene issues then I cleaned and sensitized them but unfortunately the problem was there. It was to bad that when I woke up in the morning my ears were bleeding and some discharge appeared on my pillow. APPLE Team please verify the issue of material used or components of the units. Now I have exchanged the silicone tips and it’s on trial. Let’s hope it solves the problem.


thanks

Abdulaziz

Oct 13, 2020 10:38 AM in response to Edwin Ashley

I had the same problem that continues for over a month, i don’t want to go to the doctor because of covid19 so I bought ear oil from amazon to relieved the itchiness and drainage and it helps a lot and I changed the silicone tip with a memory foam that I bought from amazon too and the itchiness and drainage from my ear stops. Thinking I almost gave away my EarPods but it’s too expensive so I just tried to made some changes and it works. and the allergy stops.

Nov 28, 2020 4:25 PM in response to Edwin Ashley

I have Severe itching and draining from my both ear after and while using mine. I have been on many course of antibiotics and ear drops since I bought my AirPods Pro. I am convince it’s the AirPods Pro. I never had ear issues and infections in my life prior to these! Ever. I am 42 years old. I will need answers from Apple. At this point I seem to have a chronic problem.

Jan 10, 2021 3:36 AM in response to The_Boatman

I too got AirPods Max in December 2020 hoping it would give me the opportunity to use APP functionality (Spatial Audio WOW!!) however, after much testing with them, the outside of my ears had started to go red and swell - the top and ear lobe area. This was probably after 20-30 mins use.


I had a daily usage log and also if it was using ANC/Transparency or no mode at all. I concluded that the modes didn't make any difference. It was purely the contact with my skin and ears. In the end, I returned the Max's back to Apple.


The ONLY headphones I've tried that are my saviour have been the Bose QC35's, which are my go to war horse, however lack the Apple integration I so desperately missed from the APP's.


I attach a picture of the inside of the ear cups from the AirPods Max and the Bose QC35's. As you can see the Bose's are much more oval and hence I assume do not touch my ears, whereas the Max's are more of a rounded rectangle and a smaller space for ears without the fabric touching my ears.


It looks like the APP's have given me hyper sensitive ears and skin on them, but I also find it stand that during winter months I constantly wear a beanie hat tight on my head and ears, and I get no reaction to those!


I am so longing to have something which gels better with Apple devices.. however I highly doubt the rumoured updates to the AirPods Pro etc.. will provide any better materials. I have thought about getting a bunch of different in ear.. ie. Jabra 85t, Sony WFXM3's etc... however, I just cannot cope if any end up giving me the same problems the APP's did so am very reluctant to try them at the moment.


Hope this experience helps others.


Mar 15, 2021 10:18 PM in response to Edwin Ashley

I tried some third party tips, foam silicones etc without success. I thought maybe it’s the plastic material so I tried putting a masking tape without covering the sensors, it help a little but still itching but not the same without. And then I ordered a silicone cover for the airpods which advertised as non slip. It arrived 2 days ago. In my observation the product seems solved my issue. I even put the original tips now without any problem.

Allergic to AirPod Pro eartips

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