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Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


[Re-Titled by Moderator]

Posted on Nov 27, 2019 3:31 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

Jan 7, 2020 4:08 PM in response to BellaPhia

Hi BellaPhia,


I want to thank you for sharing your experience because those of us who are having these ear problems want nothing more than to be able to use the products that we love.


I know it’s a bit unorthodox to answer the kinds of questions that they asked you. They asked me the same questions. Your answers to these questions can help Apple improve these products. Those of us with issues appreciate the efforts of others to try and solve these mysteries.


I answered the questions, sent them pictures of the things they asked for, and they offered to refund my full purchase price. And this was two months after I bought them.


I really feel like they’re making an attempt to gather as much useful information as possible so that they can work on making these things compatible with everyone’s ears and body chemistry. It’s a tall order for sure.


Perhaps if you call them back and offer to participate in their fact-finding mission, they’ll change their tune and offer you a refund.


Again, thanks for sharing your story.

Jan 7, 2020 4:17 PM in response to BellaPhia

I had the same issues with my AirPods PROs.I contacted apple and they made me jump the the same hoops.With and additional complication of not being able to upload any pics or notes for some very strange reason.This is turning into a huge issue for apple and they are burying there head in the sand.This is a very big selling item for apple and they are ignoring a significant issue. I have been very loyal customer of apple since

Jan 8, 2020 3:51 AM in response to BellaPhia

Hi BellaPhia,


I had the same experience but because of the test I'm going to have about Allergy, my Dr asked me more info about the materials. I asked several times to Apple support and the only thing I obtained and Only by phone, not writing message, is that the eartips are made of Silicone and ensure that it doesn't have PVC, beryllium nor Bromine. No more information.



Jan 17, 2020 9:29 PM in response to Edwin Ashley

I also had a very bad and very immediate reaction to the AirPods Pro. I kept using them on an 8hr + airplane trip (x2) and during the vacation trip. Periodically taking them out and itching my ears and wondering why my ears kept itching.


When I came back from the trip, I Googled “itching AirPods Pro”. Then I found this and it explained a lot. I had bad ear drainage in my left ear that turned into a sinus infection but, I hadn’t realized why till too late.


I was able to return them at a local Apple Store because it was within a couple of days past their Holiday Return policy.


So I just wanted to add my name to the list.

Jan 19, 2020 2:09 PM in response to Edwin Ashley

Interesting to see others coming back to this post with the same symptoms. Glad to see I wasn't the only one.


Did anyone else here experience the irritation on the side of the face where the airpod pro arm touches, as I described in my original comment? To me this really seems to be indicative of an allergy or irritation with a cause independent of the silicon eartips. Maybe something in the plastic, maybe something being emitted by the device? Who knows... just curious of everyones thoughts on this.

Jan 28, 2020 5:40 AM in response to Edwin Ashley

I've had the same problem. I thought maybe it was just my imagination and tried to ignore it, but the irritation is getting worse. I've worn this type of earbud for years without a problem until I bought the Apple Airpods. And I really love the Airpods, but can't keep wearing them. I'm going to look for replacement tips. If anyone finds reliable replacements that do not cause this problem, I'd love to hear about them!

Jan 28, 2020 5:58 AM in response to foxtail_77

I got these tips from amazon but have found that I am not only allergic to the tips but the AirPod as well. Very frustrating and scary to think so many people are experiencing this issue.


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Jan 28, 2020 7:13 PM in response to lgc1004

I appreciate the thought regarding the AirPod itself, but because the Pro fits in the ear & has caused me personally a severe reaction! It has to be the soft tip. It’s a terrible shame. The sound is amazing but not worth the ITCHING 😳, drainage & swelling of the ear canal. 🙉Creating a miserable ****. I hope Apple creates a new tip alternative! Otherwise a giant waste of money.

Jan 28, 2020 7:55 PM in response to Boatchik

It is almost impossible for any manufacturer to come up with a material that absolutely no one is allergic to. If Apple has reports that 50% of AirPod Pro users are having a reaction they might change them but if it is less than 1%, as it appears to be (or much lower), it is doubtful they will do anything. See an allergist.

Jan 28, 2020 11:39 PM in response to deggie

That’s not exactly the situation. Today all people having this problem with AirPods pro, are not having any issue with other silicone Air buds, high, medium and low quality, plus the people who is allergic to all silicone tips, the 1% you mention. Then it is not a common allergy, it is something more specific, and until the date, nobody has obtained any detail about material behind AirPods.

Allergic to AirPod Pro eartips

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