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Allergic to AirPod Pro eartips

I am having ear drainage when using my new AirPods pro.has anyone else experienced this problem?


[Re-Titled by Moderator]

Posted on Nov 27, 2019 3:31 PM

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Question marked as Top-ranking reply

Posted on Oct 18, 2020 6:04 AM

Bought the APP recently and used them about 7-8 hours in total. Here is my current status.


Status Today:


  • Ears itchy and moist with swelling.
  • left Ear Canal Skin broken.
  • can hear Blood pumping in my left Ear.
  • Hearing generally muffled.
  • Tissue is worst where the Tips touched it.


General Facts:


  • used Sennheiser and Bose with Silicone for years, NO problems.
  • regular Apple Pods, NO problems.
  • IT Consultant and Diver with constant plastic/rubber/silicone/electronic device contact. NO problems in 20 years.
  • NO Allergies.


First Assumptions:


  • on closer inspection noticed strong chemical Stench coming from the Tips.
  • assuming chemical contamination.
  • primarily a material issue not a medical one as Silicone Allergies are extremely rare.


Seeking Confirmation:


  • called friend (Material Scientist).
  • due to smell she assumed Evaporation of (maybe) toxic compound.
  • speculated maybe Solvent or Plasticizer.
  • instructed me on doing a Smell Test for Evaporation.


Smell Test:


  • prepared four Ziploc Bags. (unused and aired-out, neutral smell).
  • detach Tips from the Pods and put each part in its own Ziploc Bag. Bags not too big and not too small.
  • let parts rest for two hours (longer is better) so whatever evaporates can accumulate in the Bags.
  • (prepared an extra fifth bag for the unused Small and Large Tips).
  • after two hours gently opened Bags one after the other and immediately but carefully Smell-Tested the Air inside. best to be in a well aired room and take generous breaks between the Tests so the nose can "recalibrate".
  • extra Test Bags with Bose/Sennheiser Tips.


Results:


  • Bag with the unused Small/Large Tips contained a shocking amount of chemical Stench!
  • very similar to Industrial Grade Solvent or and Acidic Cleaning Solution. Smell subsided quickly but still noticeable when in close proximity to nostrils.
  • Medium Tips no better, after three days of usage noticeable chemical Stench.
  • Pods themselves only very mild (but similar) chemical Stench which vanished very quickly.
  • immediately stopped using the Tips and now keep them in a Ziploc Bag.
  • Test Bags with Bose/Sennheiser FREE OF STENCH.


Conclusions:


  • there is some kind of highly toxic chemical compound evaporating from the APP Silicone Tips.
  • Tips are contaminating the Pods inside their charging case. Would explain why more sensitive users react to the whole Pod Assembly with reactions outside of the ear canal.
  • Primary Health Issues after using the APP are most likely NOT an Allergy/Infection but something similar to A CHEMICAL BURN! Ears are desperately trying to drain out out the toxic compound. Poisoned skin is drying out and dying. Infections are probably second in the chain since the skin is damaged and ready for bacterial invasion.
  • would explain the long healing process and why Antibiotics barely help.
  • GENTLY&REGULARLY CLEAN THE AFFECTED AREA WITH A Q-TIP SOAKED IN A SALINE SOLUTION TO WASH OUT THE TOXIC MOLECULES AS BEST AS POSSIBLE.
  • selling Millions of Pods with few complaints matters nothing since the reaction might only show in people sensitive to this specific compound.
  • if you lack sensitivity the compound used will STILL accumulate and might cause massive health problems long term.
  • DO NOT USE SMELLING SILICONE TIPS!
  • (checked long term APP owners. pre 2020 production batch seem to be mostly free of these issues as well as the Stench.)


What`s next:


  • Stored all the Tips airtight and leave the Pods themselves outside so they can air-out. Will do more Ziploc Smell Tests on the Pods to check on contamination.
  • IF Pods have no more noticeable chemical stench I will try third party Tips and run another Test. Results in the thread were mixed maybe due to Pod contamination.
  • Will clean affected areas with generous amounts of Saline Solution as mentioned. Two washes today already brought down Itching/Swelling considerably.
  • Will Chat with Apple Europe on Monday escalating the Issue.
  • Will contact local Labs and Universities for a proper chemical/material analysis. Essential to find out what is used in these Tips to cause such violent reactions.


I will update the post as it develops.

2,091 replies

Feb 6, 2020 5:47 PM in response to Edwin Ashley

I immediately noticed itching after having the air pods pro in for maybe 20 minutes.


I have tried memory foam tips instead and unfortunately they won’t stay in my ears. I am trying the small size ear tips instead of the medium.


Maybe if a bit of air gets through, it won’t make my ears so itchy.


If I stumble upon a miracle for dealing with this, I will report back :)

Feb 6, 2020 5:59 PM in response to Jegalonso

Jegalonso wrote:

Today all people having this problem with AirPods pro, are not having any issue with other silicone Air buds, high, medium and low quality, plus the people who is allergic to all silicone tips, the 1% you mention.

You've talked to everyone who has this problem and verified they don't have a problem with silicone in other devices?

Feb 6, 2020 6:33 PM in response to IdrisSeabright

Yes, I do think that's the consensus here.


For me, I've used silicone earbuds for years, from cheap to moderately expensive and I have never had a problem before. Actually, I think this is the first time I've have had a contact allergy to anything, and I'm 64. There is something in these earbuds that is different.


I did buy the memory foam tips from Amazon (mentioned above). I gave myself a week for my ear canals to (mostly) heal before trying them. They work really well, and the noise reduction is just as good as with the originals. So, I can recommend them as an option, if you are like me and did not want to return the Airpod Pros.

Feb 6, 2020 11:26 PM in response to IdrisSeabright

I haven’t talked to everyone, but only you have to read all cases here and other basic thing, if you are already allergic to silicone tips you don’t buy a silicone AirPods pro to try (>200$)...


The number of people is growing and is a reality, I would be easier to be open with materials and help people like us who love AirPods to see what is the material problem and see alternatives. In some months we will see who is right because is a matter of time, more cases and perhaps a case of big problem and demand.



Feb 7, 2020 6:16 AM in response to Jegalonso

Jegalonso,

I bought the ones that BellaPhia recommended a few weeks ago, the "AirPods Pro Memory Foam Ear Tips Replacement Complying Buds by Foam Masters | AUTOLINE PRO" from Amazon. Honestly, I don't like the fit quite as well as the originals, but they're pretty good. I got the black ones, thinking that the white might look dirty faster. To put them on, you just pull off the original tips, snap on a little plastic adapter, and put the new tips on. Very easy. They do fit in the case just fine.



Feb 7, 2020 8:26 AM in response to Edwin Ashley

Same problem, no drainage, but unusable amount of itching and a sore in one ear. It's a real shame because I love how they sound and the NC is excellent allowing me to keep volume down on calls. However, can't use them as-is.


Have been using in-ear tips for years with no issues at all, even those that penetrate further than these.

Feb 9, 2020 2:32 AM in response to Edwin Ashley

I had purchased the Powerbeats Pro late last summer and developed an itchy inner ear, drainage, and a rash on the backside of one ear. Didn't think anything of the headphones, so i chalked it up to some humidity issue. But the drainage got so bad i ended up at the doctor 2x because it lasted weeks (diagnosis was to stop using cotton swaps). I stopped using them so my ears could heal, and went back to using my original AirPods. Meanwhile my new Powerbeats Pro sat on my desk collecting dust.


Fast forward to this past weekend, i bought the new AirPods Pro from a major cellphone outlet (still sold-out everywhere here in Hong Kong), and within 2 days developed the same ear issues. I then realized it was due to the headphones. I never in my life had an allergy to any other brand ear tips (used primarily Shure and Bose for the past 10 yrs, but when the headphone jack went away i switched to AirPods.


I tried calling Apple and they were very responsive, multiple requests for info (such as doctors bill, photos, etc..) But nothing more they could do for me. There is no return policy in HK on goods, so they couldn't do anything for me even with escalation. Much harder to do since i didn't purchase at Apple. I am curious to why i am allergic to both the Powerbeats and AirPods, yet not of other brands?? Anyways, i have ordered another set of silicone tips 3rd party as well as the Foam ones off Amazon, shipped to my friend back in the US, who will ship to me. I will post a follow up once i get and try out.

Feb 23, 2020 8:14 AM in response to runner1973

The foam tips seemed better at first, but my ears are still really irritated and they seem to be getting worse again. I had never had any issues with earbuds before, after years of use. Now I'm not sure I can use them at all.


I've switched temporarily to earphones, to see if I give myself a longer break if my ears will completely recover. I also ordered a different type of 3rd party tips to try, but I'm going to wait a while (if I can have discipline—I don't like wearing earphones nearly as much).

Feb 23, 2020 10:27 PM in response to runner1973

So its been about 3 weeks since I ordered the Foam tips... the exact same ones as Boatchik, the Foam Masters. Unfortunately they only ship within the US so I just had them sent to my friend and he attempted to consolidate with a bunch of medical masks and ship to me. I paid about $75 for priority express International. My luck would have it the USPS stopped guaranteeing delivery time on mail due to the shortage of flights to HK. My package has departed Chicago about 1.5 weeks ago and with no updates since then.


I hope I can get them soon and will definitely post a follow up.


Edit, I did also order a set of additional cheap silicone tips to try out also. Hopefully its just Apple's materials.

Feb 27, 2020 6:44 PM in response to Edwin Ashley

I have this same problem. My husband purchased these for me and I didn’t wear them for over a month, then decided to wear them around the house and within 45 minutes, my ears felt like they were on fire. I took them out and my ears had swollen, because I could barely hear anything. After about a week my ears were not itching and burning anymore. I cleaned the tips with alcohol and let them air dry, tried to wear them again a month later and the same thing. This is ridiculous, spend $250 and they use a cheap material for the tips. Not happy with these, going back to my other earphones. If they come out with a fix, I may give these to my daughter. Hope they fix these soon.

Feb 28, 2020 11:26 AM in response to Jegalonso

Yes, it is absolutely the best answer. My mother would have never been able to wear any of the IEMs that use plastics because she discovered she was allergic to oil-based products. Some she had used for years but some other products she tried set it off. Terrible allergy she had but once she discovered what it was she adapted to it. But that didn't mean asking every company to change their product. And reading the comments here just makes me think people should see smart people in medicine when they have a medical issue, not take to the internet to find their solution. And the fact that some people are allergic does not mean it is a bad product.

Allergic to AirPod Pro eartips

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