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Level 1

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Apple TV 4K has black screen with message "support.apple.com/appletv/restore

Does anyone have a solution to this issue?

Apple TV 4, tvOS 12

Posted on Nov 28, 2019 10:18 AM

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Level 8

40,402 points

Posted on Nov 28, 2019 10:20 AM

That means the device is in recovery mode and needs to be restored, you will need to take it to Apple.

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