Apple TV+ shows won't play
Hi, I signed up for Apple TV+ and started a free week trial but wen I go to play a show or trailer it doesn't work? Has this happened to anyone?
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Hi, I signed up for Apple TV+ and started a free week trial but wen I go to play a show or trailer it doesn't work? Has this happened to anyone?
Hello,
Have you tried restarting Apple TV?
How to restart your Apple TV - Apple Support
Also, try unplugging the HDMI lead from the back of Apple TV and your TV then plug it back in. The copyright detection system could be engaging if the HDMI lead is not fully plugged in.
Hello,
Have you tried restarting Apple TV?
How to restart your Apple TV - Apple Support
Also, try unplugging the HDMI lead from the back of Apple TV and your TV then plug it back in. The copyright detection system could be engaging if the HDMI lead is not fully plugged in.
My apologies, you posted this in the Apple TV Hardware community rather than the Apple TV app. Are you viewing tv.apple.com on a non Apple device? If so then there has been many reports that this is not working.
I'm on Apple TV+ online so no actual apple TV device
Good to know, I'm viewing it on a Mac
Are you using Safari?
Yes
Hello,
What kind of Macintosh are you using? Do you have an external display connected to your Mac?
It worked when I pulled it up on google chrome, thank you so much for your help!
That is strange that it worked in Chrome and not Safari. Whatever the case, I am happy to hear all is working as expected for you!
Apple TV+ shows won't play