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I have problems with the macbook cover, it does not close completely. Can I change to a new one?
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have problems with the macbook cover, it does not close completely. Can I change to a new one?
By "cover" are you referring to the display on your MacBook or an external cover for the whole notebook? If the latter, where did you get the cover from? For the former, you will need to make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.
Vlad2609 wrote:
I have problems with the macbook cover, it does not close completely. Can I change to a new one?
For a new Mac purchased in the USA you have a limited 14-days to return for a refund or exchange.
Other areas outside the USA may be different, so check locally.
Returns & Refunds - Shopping Help - Apple
Legal - Sales Policies - U.S. Retail Sal - Apple
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