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Deauthorize not working

Hi, i just purchased a new computer, when i set itunes to deauthorize all, nothing happens, any suggestions greatly appreciated

Windows, Windows 10

Posted on Nov 29, 2019 11:23 AM

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Question marked as Best answer

See Authorization vs. association - Apple Community. You don't need to deauthorize a computer before you can authorize it. You would need to deauthorize one of your other previously authorized computers if you had five authorizations and wanted to add a new one. You cannot deauthorize a computer that isn't authorized. You should be able to use the Deauthorize All command, once, from any computer, after which you cannot use it again for another year. If you're still unable to Deauthorize All then follow the advice in the user tip to contact Apple Support for assistance.


tt2

Posted on Nov 29, 2019 1:39 PM

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Question marked as Best answer

Nov 29, 2019 1:39 PM in response to Filly1200

See Authorization vs. association - Apple Community. You don't need to deauthorize a computer before you can authorize it. You would need to deauthorize one of your other previously authorized computers if you had five authorizations and wanted to add a new one. You cannot deauthorize a computer that isn't authorized. You should be able to use the Deauthorize All command, once, from any computer, after which you cannot use it again for another year. If you're still unable to Deauthorize All then follow the advice in the user tip to contact Apple Support for assistance.


tt2

Deauthorize not working

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