iPhone not showing in Finder

My iPhone 6Plus iOS 12.4.3 will not show in Finder on my MacBook Air (Catalina 10.15.1). It shows under connected USB devices and under Music.. My iPad and iPhone 3GS both show in Finder, wirelessly or wired. Do you know how to make the iPhone not being displayed to be forced to show?

iPhone 6 Plus, iOS 12

Posted on Nov 29, 2019 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2019 6:42 AM

Hello GtG1ne.


Welcome to Apple Support Communities. It sounds like you're having trouble with your iPhone showing up in Finder on your Mac. I'd be happy to share information that may help.


First, take a look at the information here: If your computer doesn't recognize your iPhone, iPad, or iPod.


Then, try the steps here:

  • Click Finder > Preferences.
  • Select Sidebar Tab.
  • Check box for CD's, DVD's, and iOS Devices. If they're checked, uncheck them, wait a few seconds, and check the again.
  • After a few minutes, check to see if your iPhone is now viewable in the Finder > Locations window.


Take care.

7 replies
Question marked as Top-ranking reply

Dec 3, 2019 6:42 AM in response to GtG1ne

Hello GtG1ne.


Welcome to Apple Support Communities. It sounds like you're having trouble with your iPhone showing up in Finder on your Mac. I'd be happy to share information that may help.


First, take a look at the information here: If your computer doesn't recognize your iPhone, iPad, or iPod.


Then, try the steps here:

  • Click Finder > Preferences.
  • Select Sidebar Tab.
  • Check box for CD's, DVD's, and iOS Devices. If they're checked, uncheck them, wait a few seconds, and check the again.
  • After a few minutes, check to see if your iPhone is now viewable in the Finder > Locations window.


Take care.

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iPhone not showing in Finder

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