iphone 11 recent call logs have disappeared

I worked through this with an Apple support tech yesterday and the issue has been resolved.

No clue what caused it to happen, but the fix was to power down the phone, then remove and reset the SIM card, then restart the phone.

The old missing calls did not return, but the phone began to log them correctly after the reboot.

I’ve read many of these posts as I had the same problem. In fact this happened on a new replacement iPhone 11+. I removed the sim and noticed it was slightly oxidized. I took a pencil eraser and lightly erased the top most layer of material, leaving a shiner contact. When I was done all my phone history showed up again.

I'm guessing that you have checked to see if Recents is set to All or Missed. The Recents call list will only hold the last 100 calls. The SIM card has nothing to do with the Recents display. Have you backed up the iPhone lately?

That sounds like you have Call Forwarding enabled on your account. Check Settings/Phone/Call Forwarding. Also call your carrier and ask them to verify that your account is set up correctly.

I’m assuming that the phone displays the name of your carrier in the top bar and shows signal strength bars. If that isn’t happening it means the phone is not connected to the carrier’s network.

Take out your sim card, use a pencil eraser to LIGHTLY erase the top layer of oxidation. It'll go from a dull gold, to a shiny gold. put it back and see if it comes back. That's what worked for me. Good luck

Similar, but not exact same issue with iPhone 11. Some received calls not showing up in “Recent” calls. Asked Siri to list recent calls, and missing calls were duly listed. Exited Siri, and hey presto, missing class are now in call history. Clearly a bug in Apple’s IOS

Had a similar issue after which the simcard appeared to have crashed as text messages had disappeared as well. They reappeared after sending a new text message, however. Still no call history and attempted to reset simpin, and failed. Puk-code required and went to my provider. Received a new simcard and the issue was fixed. Call history still missing but new calls were listed again.

Ask Siri and she will give you the 25 most recent calls. I know that doesn’t solve the problem.

I'm having this same problem. What's interesting is that if I ask Siri to list my recent calls, the calls are there. They just don't show up in the Recents list.

Recently got iphone 11 and noticed a similar problem - On "Recents", my CALLED numbers NOT showing up, though received and missed calls are displayed okay. (Actually, the called numbers may be displayed one day later or something...!) But it's really inconvenient that I cannot verify the numbers I just called, right? :/

I hope Apple can fix this soon??

What troubleshooting have you tried?

I am having the same issue. I have tried restarting, but nothing changes. I have looked for solutions on the internet, but there doesn't seem to be any.

By "reset the SIM card", I mean to remove it and then re-insert it.

I have faced similar issue yesterday ,did restoring backup from Iphone X to new iphone 11.

on "Recents" tab of iphone 11,it is NOT showing up records of recent calls.

New call logs are recorded properly.

I removed the SIM card and restart the phone.But it dint work.

Hope apple will look into this issue.

I am having a similar issue with my iPhone XR but I am also not receiving any incoming phone calls. They all go straight to voicemail. I have done everything to troubleshoot the issue, including getting a replacement phone. The replacement phone had the same issues. FaceTime works, text messaging works and I can call out but no one can call me. No one seems to be able to tell me why so the issue persists.