Being charged whilst using voucher

I used a £40 Apple voucher whilst buying a £55 Item, however my Amex card is showing £15 pending and a further £40 pending. Ive talked to an automated system and some idiot who had no clue and dumped my call, what should I do?

Posted on Nov 30, 2019 2:58 AM

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1 reply

RachT1

Level 5

7,409 points

Nov 30, 2019 3:13 AM in response to Jenks05

Hi there,

How long ago did you buy the item? If it's only been a day or two, wait about a week to see if the pending charge of £40 removes itself.

If the money goes out or the pending charge doesn't come off, contact iTunes Support again.

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Being charged whilst using voucher

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