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When i can collect my mackbook air?

Apple store told me to wait my macbook to repair until this friday(29/12/2019), but now it's Saturday and i still haven't got any message. When i can collect my macbook?

MacBook Air 13", macOS 10.15

Posted on Nov 30, 2019 4:03 AM

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Question marked as Top-ranking reply

Posted on Nov 30, 2019 4:22 AM

Hi there,


If you haven't had a pickup email, try tracking your repair by signing in to mysupport.apple.com and entering your Repair ID and serial number under Repair Lookup.


If it is not ready for pickup or you are unable to track your repair, you could try contacting Apple Support to find out what the hold up is.

1 reply
Question marked as Top-ranking reply

Nov 30, 2019 4:22 AM in response to Hanoi59

Hi there,


If you haven't had a pickup email, try tracking your repair by signing in to mysupport.apple.com and entering your Repair ID and serial number under Repair Lookup.


If it is not ready for pickup or you are unable to track your repair, you could try contacting Apple Support to find out what the hold up is.

When i can collect my mackbook air?

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