Macbook Pro Defective Monitor Cable

What recourse has been best for getting the defective Macbook Pro Defective Monitor Cable replaced?


I used to be a computer teacher teaching DOS then Microsoft. I was urged to use Apple/Mac and eventually was given a used powerbook which within a month had monitor issues and ultimately would only work if I put a clamp on the area where the ribbon cable was faulty until it finally quit

altogether. Since I’ve only purchased windows based computers.


Our child bought a macbook pro for college. Now, barely after 2 years with this nearly $1500 machine, it too has a monitor cable issue, when needed the most, going into the end of the semester and semester finals.


Due to the urgency and only being home a few days for Thanksgiving, we made an appointment at the apple store (closest one over an hour away) and were told it would be a $500 fix plus potentially more for any additional problems found. So we purchased a new macbook pro due to the urgency. Coincidentally the man beside us at the apple store table had the EXACT SAME MACBOOK MONITOR ISSUE with his college daughter’s macbook pro. “Stage lights” a few days or weeks then no backlight at all especially if you open it more than half way.


[Edited by Moderator]

Posted on Nov 30, 2019 1:10 PM

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Macbook Pro Defective Monitor Cable

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