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MacBook Air (2018) Flexgate problem

Hey everyone! I bought this macbook almost a year ago and the Flexgate problem appeared. Who has the same problem at this model?

MacBook Air 13", macOS 10.14

Posted on Dec 1, 2019 4:09 AM

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3 replies

Dec 4, 2019 7:05 AM in response to andreysavitskiy

Greetings, andreysavitskiy!


Thanks for reaching out to the Apple Support Communities! It looks like you're having an issue with the backlight on your MacBook Air. Based on your issue, it would be best to have a technician take a look at it to determine the best options for you. This can be done by going to a local Apple Store or Apple Authorized Service Provider. You can find locations close to you by going to Apple - Find Locations. This will also give you contact information and allow you to make a reservation.


You can also reach out to Apple directly by checking out this link to Contact Support and they will be able to review your options as well.


Also, check out this link for additional information about Mac Repair


Have a great day!

Jan 10, 2020 10:15 PM in response to andreysavitskiy

Having the flexgate issue as well with my 2018 MBP. Except that I'm worse, the entire screen doesn't work! Brought it to local Apple service centre and they are quite sure it's the flexgate issue.


Mine is already out of warranty and apparently the 2018 is not covered under the free repair programme!


What a joke Apple! I'm buying the product expecting it could last me at least 5 years like my old MBP but now it becomes a trash! Worrying that replacing the screen might only last me another year and the same problem might occur next year!

MacBook Air (2018) Flexgate problem

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