My apple account is blocked and I cannot unblock it

My apple account is on a weird email ending with @icloud.com and is now blocked. It's not an actual email and I cannot reset my account. What can I do about it?

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 1, 2019 8:14 AM

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Posted on Dec 1, 2019 8:33 AM

 contact Apple ID Support. I suggest having a copy of the original purchase receipt with the serial number on it available when you call. They will probably need to see that.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



1 reply
Question marked as Top-ranking reply

Dec 1, 2019 8:33 AM in response to Efim1955

 contact Apple ID Support. I suggest having a copy of the original purchase receipt with the serial number on it available when you call. They will probably need to see that.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option. 


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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My apple account is blocked and I cannot unblock it

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