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I am trying to update my iPad mail and I changed the password awhile back and when I go settings and in the new password and hit done. When I try to sign in I get invalid password. If I go back to settings the old password shows up. I can’t get the iPad to update the password.

iPad Pro, iOS 13

Posted on Dec 1, 2019 4:42 PM

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1 reply

QuickPost

Level 10

103,437 points

Dec 1, 2019 5:11 PM in response to 68Pineridgerd

Hello,

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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