Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iMessages are appearing as SMS and are all showing “Not delivered”

My iMessages on my 12” MacBook are all getting converted to SMS (appear in green, not blue) and show as “Not Delivered”—and the recipient has an iPhone and messages sent in my iPhone anti this person are iMessages. The messages I have been trying to send her this past week have also not shown up in my phone.

MacBook

Posted on Dec 1, 2019 7:44 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2019 6:57 AM

Hi, are you sending to a Phone# or an eMail addy?


https://support.apple.com/en-us/HT208386


https://support.apple.com/en-us/HT202549

3 replies

Dec 2, 2019 2:42 PM in response to BDAqua

I was sending to a phone # (iPhone). Though my MacBook is I over a year old, and had been sending many IMessages throughout that time, including to this same person, when I got my new iPhone 10 days ago, it seemed to create chaos for Messages in my MacBook (new iPhone had no trouble). So I had to set up iMessages all over again, with multiple verification numbers and re-entry of passwords. With those measures, I finally got it to work properly.


Thanks for replying.

My iMessages are appearing as SMS and are all showing “Not delivered”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.