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User profile for user: svjetlana272
svjetlana272 Author
User level: Level 1
8 points

Connection error

I'm having problems connecting my iPhone to my computer to backup, keeping getting the following error -


iTunes could not connect to this iPhone. An unknown error occurred (0xE800000A)?

Windows, Windows 10

Posted on Dec 1, 2019 11:32 PM

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User profile for user: mario49
mario49
User level: Community Specialist

Posted on Dec 5, 2019 6:32 AM

Hey svjetlana272,


If I understand correctly, there is trouble with the iPhone connecting to the computer. I would recommend you use this article to help troubleshoot the issue.


If your computer doesn't recognize your iPhone, iPad, or iPod


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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Question marked as Top-ranking reply
User profile for user: mario49
mario49
User level: Community Specialist

Dec 5, 2019 6:32 AM in response to svjetlana272

Hey svjetlana272,


If I understand correctly, there is trouble with the iPhone connecting to the computer. I would recommend you use this article to help troubleshoot the issue.


If your computer doesn't recognize your iPhone, iPad, or iPod


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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Connection error

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