Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 13.2.3 changing region by itself

This is strange and it is the third time is has happened. My iPhone 7 with iOS 13.2.3 is changing the Region setting (Setttings=>General=>Language and Region) from Italy (were I live) to United States. It is doing so autonomously and from one minute to the next. I haven't it yet correlated to any event (such as plugin the phone in with CarPlay or installing updates or anything else). It just happens and it has happened, for now, only in the morning.


Every time it does so it changes my settings (date, units of measures) and activates the app Apple News which doesn't even work in Europe.


Kindly help.


Alessandro

iPhone 7, iOS 13

Posted on Dec 2, 2019 3:07 AM

Reply
82 replies

Apr 17, 2020 4:46 PM in response to JensLundin

Hi


I've been getting this too in the UK- was happening twice a week at least (I used CarPlay every day for my commute) - I’d get the US region settings- 12 hour clock and maps talking about feet etc...


it’s been happening since iOS 12 last year - I haven’t tested for a month (for obvious reasons) but I think the absence of a region change when I haven’t used CarPlay shows it’s connected


(iPhone 6s plus now on 13.4.1 - VW Touran)


stay safe


Ian

Apr 26, 2020 12:08 PM in response to al_fa

Also having this problem. Running iOS 13.3 but looks like even the latest iOS still has the issue.


Another problem I’ve noticed is that all of my Photos doesn’t show geotag locations, just the date. The geotag is still there when I scroll down below a photo, but not showing at the top of the photo above the time. Really annoying...anyone have this problem too?

May 2, 2020 11:56 AM in response to jaymufc

Have an Iphone 11,,, my husband an Iphone 8 both do this on a regular basis in the Uk btw,,, driving us mad as it switches the time 24 to 12 hour etc, changes our numbers to what ever region it switches to, which in turn doesn’t show our names etc as the number isn't stored in phone 🙈 no matter how many times we change it still continues, I love Iphones but if this is all we get Ill be looking to change next upgrade, also neither use carplay xx

May 2, 2020 9:53 PM in response to dawsysgirl

I have the same problem in The Netherlands , also on iPhone 7 - when connecting to CarPlay, via USB, suddenly the region and language changes to USA/English and iPhone gets really hot.

it happens mostly after Spotify is stuttering or doesn’t give Sound at all. But it seems unplugging the usb cable from the CarPlay will trigger the same problem.

May 13, 2020 12:12 PM in response to Sand0rf

This problem is persisting!!! When connected to Carplay Iphone 7 (ios 13.3.1) become dangerously hot and change region, language, keyboards to US. I am so disappointed and disillusioned with Apple for not providing any answer since 6 months we all report of this problem. I will for sure not spend the extra money for having ios, if this is the service level.

Jun 7, 2020 1:07 AM in response to [IDW]

Hi,


I'm using quite a lot of cars and it appears that this problem is mostly connected with Volkswagen group cars with new infotainment (Skoda Octavia, Seat Leon, VW Golf). Every time when I'm connecting with CarPlay, my phone changes the region/language to US/English (I'm from Poland).


Also it happens only when connceting via cable - wireless connection to CarPlay is not affecting my phone. I'm using iP7.



Jun 30, 2020 4:51 PM in response to zackzhu

Also noticed something, when this happens, looks like I am not able to retrieve any `locale` info from iOS SDK, e.g. the `currencyCode` returns nil from NumberFormatter even the current region says US. But if I manually set the region to US (change to something else and change back to US), the `currencyCode` returns the expected value.

Jul 24, 2020 11:16 PM in response to al_fa

FINALLY FOUND!


Just got my new car last week and I encountered the very fustrating unexpected change of region settings from Belgium French to US English, together with losing the keyboard settings of my iPhone 7. I was quite upset this was not solved as this is a known problem since years.

I finally found that this happened when I was using Spotify app from the Apple Play.

Since I’m avoiding Spotify, I never had this bug.

Next challenge: Having Spotify or iOS or CarPlay fixing Spotify bug.



Tico


iOS 13.2.3 changing region by itself

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.