Magic Mouse 2 Not Working Windows 10 Bootcamp

Question

Level 1

4 points

Magic Mouse 2 Not Working Windows 10 Bootcamp

I have struggled with this issue for quite some time now...

I'll start by saying I have both a Magic Mouse and Magic Mouse 2 and both will not work within Windows 10 Bootcamp but work perfectly in OS X 10.15 (Catalina) on my 2017 Macbook Pro 15".

Troubleshooting I've done so far:

Booted into OS X, removed the mouse from bluetooth, booted into Windows and attempted to pair however Windows usually doesn't detect the device when searching but when it does it doesn't successfully pair.
Downloaded the latest Bootcamp drivers directly from Bootcamp application and reinstalled them.
Checked power management preferences in device manager and made sure it was unchecked
Booted into OS X, connected mouse then rebooted into windows and had the device show under bluetooth as "connected" but doesn't actually work.

ANY help would be greatly appreciated as I feel as though I have no other choices other than attempting a complete erase and install of windows which isn't ideal. Thanks in advance!

MacBook Pro 15", macOS 10.15

Posted on Dec 2, 2019 10:07 PM

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Answer 1

Loner T

Level 9

59,536 points

Dec 7, 2019 6:57 AM in response to Kazxn

If you have a wired mouse that can be temporarily connected to the Mac, then un-pair the MM2 from macOS and W10, pair it first to W10 and test. If it works correctly, pair it to macOS and then test on both OSes.

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Answer 2

Loner T

Level 9

59,536 points

Dec 6, 2019 5:18 AM in response to Kazxn

In Windows Device Manager, under Bluetooth, do you see the MM2 paired and connected? On the macOS side, System Preferences allows more than one pointing device, and can also enable/disable the device of your choice.

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Answer 3

Loner T

Level 9

59,536 points

Dec 6, 2019 12:16 PM in response to Kazxn

Can you check if Windows is allowed to turn the MM2 off to save power?

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Answer 4

Loner T

Level 9

59,536 points

Dec 3, 2019 6:37 AM in response to Kazxn

Do you have both pointing devices paired to W10 simultaneously?

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Answer 5

Kazxn Author

Level 1

4 points

Dec 6, 2019 6:24 AM in response to Loner T

In device manager under Bluetooth I do see the Magic Mouse 2, however I don’t see any indication that it is connected. When I open up the Bluetooth settings, it shows the mouse there as well and shows that it is connected only after booting from Mac OS to Windows.

I have enabled the device as well in device manager with no success.

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