ipad wont ring from iphone

Since ios 13 when my iphone rings, my ipad also receives the call but doesnt ring. I have all the sound settings and facetime setting correct. It does display the call but no sound even with volume fully turned up. Any ideas?

iPad Pro 10.5-inch, Wi-Fi

Posted on Dec 3, 2019 1:32 AM

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Question marked as Top-ranking reply

Posted on Dec 3, 2019 2:44 AM

First verify that Settings > Sounds > Ringtone is set to a sound of your choice - and that the Ringtone volume (at the top of this settings page) is set near the maximum.


Completely log-out from FaceTime on your iPad - restart - then login again to FaceTime.


If that doesn’t resolve the issue - and you are sure that both your iPhone and iPad are correctly enabled for Calling on Other Devices - then instead log-out of iCloud and other core Apple services on your iPad - restart - then login again.


Let us know how you get on.


Hope this helps to resolve your problem.

3 replies
Question marked as Top-ranking reply

Dec 3, 2019 2:44 AM in response to michaelfromclonmel

First verify that Settings > Sounds > Ringtone is set to a sound of your choice - and that the Ringtone volume (at the top of this settings page) is set near the maximum.


Completely log-out from FaceTime on your iPad - restart - then login again to FaceTime.


If that doesn’t resolve the issue - and you are sure that both your iPhone and iPad are correctly enabled for Calling on Other Devices - then instead log-out of iCloud and other core Apple services on your iPad - restart - then login again.


Let us know how you get on.


Hope this helps to resolve your problem.

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ipad wont ring from iphone

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