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Keyboard is stuck in all caps

My keyboard will only type in capital letters. Seems to be stuck in all caps but pressing that button doesn’t fix it. Any ideas?

MacBook Air 13", OS X 10.10

Posted on Dec 3, 2019 4:17 AM

Reply
1 reply

Dec 5, 2019 7:17 PM in response to MerNola

Hello MerNola,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with your MacBook Air typing in all uppercase and the Caps Lock key doesn't turn this off. To help isolate this, use safe mode to start up your Mac as it does the following things:



  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files



Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.



Use safe mode to isolate issues with your Mac

Graphics performance limited in macOS Recovery, safe mode, or Guest User mode



Next, you can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



How to test an issue in another user account on your Mac



Cheers!

Keyboard is stuck in all caps

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