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Level 1

4 points

horizontal lines on screen

I just went to plug my IPOD touch in that I just bought in August and it has horizontal lines on it and will not power down.

iPod, iOS 13

Posted on Dec 3, 2019 2:21 PM

Top-ranking reply

Level 10

103,365 points

Posted on Dec 3, 2019 2:33 PM

Hello,

I suggest that you reach out to Apple for assistance.

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