Signing into my Disney plus on another device

I had this issue too. Try going to the Disney plus website and select forgot password with your apple ID email. This allowed me to set the Disney plus password (even though I never set one in the first place as I signed up through my Apple TV). I hope this helps!

I had the same issue. Once in the Disney+ app click on “Sign Up”. Then enter your iTunes email address, and for the password use your iTunes password. It will log you in and give you purchase options. I clicked the “Restore Purchase” option at the bottom and it seems to have worked. I can now access the content. Hope that helps!

So mine got resolved

as it turns out i had changed my email address in-app and this caused the whole issue to occur.

try calling disney plus and make them manually change your email address themselves (which i dont know why it glitches when you do it yourself to begin with)

maybe that will help!

Hey marasroses,

Thanks for using Apple Support Communities! I understand you're running into an issue signing into your Disney+ account on multiple devices.

You mentioned that your siblings are unable to sign in either. Since the purchase for Disney+ was made using your Apple ID, you'll want to make sure any device attempting to sign into Disney + is using the same username and password (for your devices).

Thanks again, and have a great day!

I have a Disney+ subscription through apple on my iPad. I would like to stream it on my Mac, however Disney does not accept/recognize my apple subscription. Per your advice, how do I log in on my Mac to stream Disney through the apple service where I have my subscription?

Thanks.

this is happening to me as well, I tried logging into using my credentials onto my TV and MacBook, but the Disney+ system is asking for the payment information even thou I already have a working account. Disney itself cannot do anything and this does not work.

I have DisneyPlus through Verizon. I tried to sign into Disney plus on my fire stick on my TV and it won’t let me - asking to confirm my subscription. Restore purchase doesn’t work.

Im signed in on two phones and those work just fine. I logged out of Disney Plus account on one of the phones and now unable to sign back in - having the same issue as on my fire stick. Afraid to sign out from the other phone now. I

called DisneyPlus and they were totally unhelpful. Told me to contact Verizon ASAP.

Anyone knows how to resolve this?

thanks!

I have the same problem. I cannot sign in to Disney plus on any of my other devices. Please help

Anybody going to answer this??!!

It’s now January 26, 2020. I guess not.