Stolen iPhone

Hello. My name is Tania. I am living in Ukraine.

Always trusted your company about a protection system, but... 29th of November

my phone (Iphone 7) was stolen. This day lots of them were stolen in my city

(near of 30 or so). In two

minutes when i noticed that, i went to

"find ipone" and started a stolen mode. I need


to tell that i did had a passwod on it

and a fingerprint protection. it was ofline and i couldnt firnd it. In the

night 1am 30th of November i got a message on my email that stolen mode had

been activated and in one minute after that i got a message that stolen mode

was off!!! Somebody who stoled my phone could took off all the protection of my

phone and changed a password on my icloud!! YOU SHOULD DO SOMETHING WITH THAT! COS

NOW I AM THINKING ABOUT ALL THE INFORMATION THEY HAVE NOW!! ALL MY CREDIT CARDS

WAS THERE AND ALL MY PASSWORDS TOO AND ALL MY DOCUMENTS!!! i am really worried

about it!! I NEED YOU TO DO SOMETHING!! i had to buy other phone, i am not

rich! Iphones are very expensive in my country!

If you have questions or anything to

Thank

you for attention!


[Personal Information Edited by Moderator]

Posted on Dec 3, 2019 11:26 PM

Reply

Similar questions

2 replies

Dec 4, 2019 6:46 AM in response to ProtectionQuestions

Locate a lost or stolen device - Apple Support

Confirm by what means did you receive these messages? You said email.

"Mark as lost" feature displays your phone number by default = but you can set a "custom message" when you start this feature.

Did you set a custom message with your email address instead of the phone number?


the "message" you received is the thief trying to get you to do something to remove the lock so that they can sell it


If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support

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Stolen iPhone

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