I’ve had this problem from about 2 months. My iPhone doesn’t let me take pictures unless I’m on Snapchat. I also can’t record videos at all. Lastly, when I make phone calls, the call goes through except I can’t hear any audio and I can’t talk either. The only way to fix these problems is to turn my iPhone off and on. But I have to do that every time I want to do one of these actions.
iPhone 7 Plus, iOS 13
Hey there Jason_40,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues with your camera and the speaker and mic while on calls as well. I’ll be happy to help.
For the issue with not being able to hear callers and them not being able to hear you, go through the steps in the following links:
If you can't hear a person on a call or voicemail or if the sound isn't clear on your iPhone
If the microphones on your iPhone, iPad, and iPod touch aren't working
For the issue with your camera, go through these steps:
If the camera on your iPhone, iPad, or iPod touch isn't working
Let me know if this helps.
My iPhone 7 Plus won’t record videos and I can’t hear anyone when I call.
