Phone with no sound

Please help me with my phone!! All of a sudden my calls are all failing including FaceTime and won’t go through. Also when I try to record videos on camera there won’t be a option to hear the video at all this includes other apps such as Snapchat or Instagram. It will record the video but not let me click at the bottom of the screen to hear it. Please help!!!

iPhone 7 Plus, iOS 14

Posted on Jul 21, 2021 8:03 PM

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1 reply

ChrisJ4203

Level 10

236,309 points

Jul 21, 2021 8:13 PM in response to Enzyma282

Use the Get Support link at the top of the page here to Contact Apple Support. Your device needs to be examined by Apple.

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Phone with no sound

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