Numbers on watch don’t work

A number on my watch is not working on my Apple Watch, it is part of my passcode so now I can’t get in the phone, can it be fixed?

Apple Watch Series 2, watchOS 5

Posted on Dec 4, 2019 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2019 2:21 PM

Hi bettis36,


It sounds like your Apple Watch screen isn't responding, and I want to help.


Try the steps here to force your Apple Watch to restart:

How to restart your Apple Watch - Apple Support


If your touch screen continues to fail to respond, I recommend contacting Apple Support or visiting the nearest Apple Store or Apple Authorized Service Provider to seek service:

Contact - Official Apple Support

Apple - Find Locations - Location Selector


Good luck!


Thanks for using the Apple Support Communities.

2 replies
Question marked as Top-ranking reply

Dec 7, 2019 2:21 PM in response to bettis36

Hi bettis36,


It sounds like your Apple Watch screen isn't responding, and I want to help.


Try the steps here to force your Apple Watch to restart:

How to restart your Apple Watch - Apple Support


If your touch screen continues to fail to respond, I recommend contacting Apple Support or visiting the nearest Apple Store or Apple Authorized Service Provider to seek service:

Contact - Official Apple Support

Apple - Find Locations - Location Selector


Good luck!


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Numbers on watch don’t work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.