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Apple TV remote not holding a charge.

Before the latest tvOS my Siri remote would last the expected 3 months between charges. Since the update, it needs to be recharged 3-4 weeks. I have a 2nd Apple TV and its remote had no issues.

Is this a known issue with a fix? I’m long passed warranty and I’m not sure is Apple Support will resolve the issue.

Apple TV 4, tvOS 13

Posted on Dec 4, 2019 12:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2019 12:55 PM

Hello,


I suggest that you reach out to Apple for assistance.


Contact AppleCare

2 replies

Apple TV remote not holding a charge.

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