Where did my screen time controls go on my iPhone for my family? Last night I was able to change and access my kids screen time controls on my iPhone. Today their names and controls are missing. I just checked my wife's phone and they are there on her phone but have disappeared from my phone. The screen time control is active on my kids phone. I am running the latest iOS update on an iPhone XS.
Hey Pauls Dad,
I understand you're unable to view Screen Time controls on your iPhone XS the way that you used to.
Ensure that you weren't accidentally signed out of your Apple ID on the iPhone by following these steps: Sign in to the App Store and iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV - Apple Support. In order to use Screen Time for Family Sharing, you need to be the family organizer or parent/guardian in your family group. Check to ensure you are by going to Settings > [your name] > Family Sharing.
Have a great day.
Hey Pauls Dad,
Thanks for following up. Try disabling "Share Across Devices" on all devices by going to Settings > Screen Time. Then, toggle this feature back on and test again. If that doesn't help, also try disabling Ask to Buy using your device, if this feature is turned on. You can do this by going to Settings > [your name] and tap Family Sharing. Tap your child's name, then the feature for Ask to Buy can be found here.
If this doesn't resolve the issue, Contact Apple Support directly for help.
Cheers!
Thank you, Im signed in and can see the family in my account. I can also see the screen time controls in my iPad but they are just missing on the iPhone. I have tried looking at the settings on all the phones and computer and can't find a difference in any of the settings.
When I go to the "screen time" controls under shared features it shows on but when I select it the follow on page is blank.
Family Screen Time Sharing Missing from iPhone settings
