You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sim not valid

The SIM card that you currently have installed in this iphone is from a service provider that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iphone. Please insert another SIM card from a supported service provider or request that this iphone be unlocked by your service provider. Please contact apple for more information.


Posted on Dec 4, 2019 11:06 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2019 11:41 AM

Hello Sunhenro.


Welcome to Apple Support Communities.


If I'm understanding correctly, you are receiving a SIM error. I will be glad to assist.


Please see the following resource for some steps that can help resolve this:


If you see 'invalid SIM' or 'no SIM' on your iPhone or iPad


Cheers.

Similar questions

1 reply

sim not valid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.