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Charging Issue with my USB-C Digital AV Multiport Adapter and iPad Pro. “Not Charging”

Charging Issue with my USB-C Digital AV Multiport Adapter and iPad Pro. When power is applied to the adapter’s USB-C port an icon “Not Charging” appears on the iPad Pro and with time it does not change. I have used true Apple and aftermarket products to no avail. I have two exact adapters and they act the same.

Thank you, Northernskies

iPad Pro, iOS 13

Posted on Dec 5, 2019 6:33 AM

Best reply

QuickPost

Level 10

103,335 points

Posted on Dec 5, 2019 9:48 AM

Hello,

This is very strange.

I suggest that you reach out to Apple for assistance.

Contact AppleCare

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Charging Issue with my USB-C Digital AV Multiport Adapter and iPad Pro. “Not Charging”

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