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Cannot manage Apple Arcade subscription in App Store...seems a little suspicious to me!

I took advantage of the free month of Apple Arcade. I found I wasn't really using it so I decided to cancel the subscription before being billed...however trying to access the 'manage subscriptions' screen in the App Store on my Macbook Pro simply brings up a white screen that never loads. Every other option I can select will load (Edit Nickname, Edit address etc)...but Manage Subscriptions will not. This strikes me as very suspicious - especially since my auto renew is due in a few days. Is there any other way to manage subscriptions (in a browser for example)?


*Edit - even trying to access my subs through the Apple ID window in System Preferences opens the App Store and that same white window.

MacBook Pro 13", macOS 10.15

Posted on Dec 5, 2019 1:25 PM

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Posted on Dec 5, 2019 6:29 PM

I just tried access my account details in the Mac App Store app and also can't currently access Subscriptions.


Subsequently I signed into my account details using the Music app and was able to access my Subscriptions.


Try using the Music app.

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Cannot manage Apple Arcade subscription in App Store...seems a little suspicious to me!

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