Credentials are either missing or wrong

Hello i want to ask for remote menagement. i reste my phone and now they ask me for username and pass. I put the username and pass but they told your credentials are either missing or wrong.try again.



[Re-Titled by Moderator]

Posted on Dec 6, 2019 6:53 AM

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Posted on Dec 6, 2019 7:01 AM

Where did you get the phone?

That phone is the property of a corporation and is managed using Apple's Device Enrollment program and and MDM.

There is no way for you to get past it.

The company that owns it would have to remove it from their system.

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Credentials are either missing or wrong

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