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“You removed an exclamation from” message

My text message replies to my sister do not show when I open the text. What she sends me is there, but not my most recent replies. Also, her text message says “You removed an exclamation from...” when I first open my app to see all the messages from everyone. How do I get my most recent replies to her back?

iPhone 5

Posted on Dec 6, 2019 6:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2019 12:54 PM

Hi mcmcmahon,


Thank you for using the Apple Support Communities! I understand you are experiencing an issue while using Messages on your iPhone. I'd like to help.


I have a few questions to gain more information.


-Are you using Messages in iCloud? Keep all your messages in iCloud - Apple Support.

-Are you seeing this same behavior on multiple devices that you are signed into, if applicable?

-Is only one of your message threads effected by this behavior?


I would like you to try the following steps. Be sure to test for resolution after each step.


-Force quit Messages: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support.

-Restart your iPhone: Restart your iPhone, iPad, or iPod touch - Apple Support.

-If only one message thread is impacted, try deleting the entire message thread from Messages: Use Messages on your iPhone, iPad, or iPod touch - Apple Support.

-Make sure your iOS is up to date under Settings > General > Software Update: Update your iPhone, iPad, or iPod touch - Apple Support.



Keep me posted on the results. Best regards.

1 reply
Question marked as Top-ranking reply

Dec 9, 2019 12:54 PM in response to mcmcmahon

Hi mcmcmahon,


Thank you for using the Apple Support Communities! I understand you are experiencing an issue while using Messages on your iPhone. I'd like to help.


I have a few questions to gain more information.


-Are you using Messages in iCloud? Keep all your messages in iCloud - Apple Support.

-Are you seeing this same behavior on multiple devices that you are signed into, if applicable?

-Is only one of your message threads effected by this behavior?


I would like you to try the following steps. Be sure to test for resolution after each step.


-Force quit Messages: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support.

-Restart your iPhone: Restart your iPhone, iPad, or iPod touch - Apple Support.

-If only one message thread is impacted, try deleting the entire message thread from Messages: Use Messages on your iPhone, iPad, or iPod touch - Apple Support.

-Make sure your iOS is up to date under Settings > General > Software Update: Update your iPhone, iPad, or iPod touch - Apple Support.



Keep me posted on the results. Best regards.

“You removed an exclamation from” message

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