Canoscan 8600F and High Sierra

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Level 1

5 points

Canoscan 8600F and High Sierra

I know Canon no longer supports High Sierra on this scanner, but it worked just fine for me until recently.

I installed the Canon software a long time ago, probably under Lion or even before that. It kept working perfectly through every version of MacOS, including the present High Sierra.

I recently did a clean reinstall of High Sierra, and now the Canon software won't even install.

Did it work before just because it was already installed from earlier version of MacOS?

I mean, it obviously does work on High Sierra, but just can't be reinstalled. Seems crazy.

iMac 27", macOS 10.13

Posted on Dec 6, 2019 12:52 PM

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Answer 1

Top-ranking reply

bomobob Author

Level 1

5 points

Dec 7, 2019 7:46 AM in response to TheLittles

I searched for the Scangear program, which is part of the Canoscan Toolbox package, and found that Scangear on its own is available for all MacOSs up to and including High Sierra. But on the Canon download page, there's also a note stating that ICA drivers must be installed in order for Scangear to work, and there are ICA drivers for High Sierra. So I installed just the driver, then installed the old version of Canoscan Toolbox, which supposedly only supports Lion, and bingo, it works like it always did on High Sierra.

This is where the driver lives on the Canon Canada support site:

https://canoncanada.custhelp.com/app/answers/answer_view/a_id/1011497

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Answer 2

BDAqua

Level 10

250,253 points

Dec 6, 2019 1:05 PM in response to bomobob

See if VueScan helps...

https://www.hamrick.com/vuescan/canon.html

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Answer 3

TheLittles

Level 10

203,019 points

Dec 6, 2019 2:30 PM in response to bomobob

bomobobsaid:

”Aha! Problem solved. High Sierra is indeed compatible with the Canoscan 8600F, despite what both Canon and Apple state. The trick is to install the ICA driver first.“

———-

Do your Part:

Where did you find this answer? Please provide a link so others can see it and refer to in in time to come.

Thx!

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Answer 4

bomobob Author

Level 1

5 points

Dec 6, 2019 2:18 PM in response to bomobob

Aha! Problem solved. High Sierra is indeed compatible with the Canoscan 8600F, despite what both Canon and Apple state. The trick is to install the ICA driver first.

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Answer 5

TheLittles

Level 10

203,019 points

Dec 6, 2019 1:38 PM in response to bomobob

bomobob Said:

”Canoscan 8600F and High Sierra: I know Canon no longer supports High Sierra on this scanner, but it worked just fine for me until recently.”

———-

Have you Contacted Canon? Doing so, they may have a direct answer for you.

eMail Canon: https://www.usa.canon.com/internet/portal/us/home/support/email

Here’s a snapshot of the drivers link, with High Sierra shown right on it: https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/support-scanners-canoscan-series/canoscan-8600f/canoscan-8600f?tab=drivers_downloads

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Answer 6

TheLittles

Level 10

203,019 points

Dec 6, 2019 2:17 PM in response to bomobob

Have you Contacted Canon, as I mentioned above? Doing so, they may have a direct answer for you.

eMail Canon: https://www.usa.canon.com/internet/portal/us/home/support/email

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Answer 7

bomobob Author

Level 1

5 points

Dec 6, 2019 1:56 PM in response to TheLittles

Yes, I saw that, but if you do choose High Sierra, it says "There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver."

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Answer 8

bomobob Author

Level 1

5 points

Dec 6, 2019 1:58 PM in response to BDAqua

I'm sure Vuescan will work, but I've been using the Canon scanning software for slides and film for years, up until just now.

There has to be a simple solution to this mystery. Officially unsupported is one thing, but it absolutely does work. I just haven't figured out the trick.

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