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I have my "old apple music" saved to a old external hard drive. How can I authorize my new PC to play the music when I don't know my password and my user ID is a defuncted email address?

Windows, Windows 10

Posted on Dec 7, 2019 7:00 PM

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Question marked as Top-ranking reply

Posted on Dec 7, 2019 7:17 PM

pcapMus3 Said:

"old to new: I have my "old apple music" saved to a old external hard drive. How can I authorize my new PC to play the music when I don't know my password and my user ID is a defuncted email address?"

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Take this Up with Apple Support:


No one here can make that call.


As of this reply, you cannot combine Apple Accounts. So, you would have to open a new eMail address. and assign it to those purchases. You cannot add these purchases to your current account.


So, call Apple Support. Ask them if they can modify your former account's eMail address to a new eMail address you have never used with Apple, and then have them run you through successfully editing the password.


Contacting Apple:

1 reply
Question marked as Top-ranking reply

Dec 7, 2019 7:17 PM in response to pcapMus3

pcapMus3 Said:

"old to new: I have my "old apple music" saved to a old external hard drive. How can I authorize my new PC to play the music when I don't know my password and my user ID is a defuncted email address?"

-------


Take this Up with Apple Support:


No one here can make that call.


As of this reply, you cannot combine Apple Accounts. So, you would have to open a new eMail address. and assign it to those purchases. You cannot add these purchases to your current account.


So, call Apple Support. Ask them if they can modify your former account's eMail address to a new eMail address you have never used with Apple, and then have them run you through successfully editing the password.


Contacting Apple:

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