Apple TV App Pixelated Transitions

I buy a lot of movies through iTunes. I use Vudu, Movies Anywhere, and now the Apple TV app on Roku to watch them. Before the Apple TV app on Roku, I would watch a lot of the iTunes titles through a computer linked to my TV. I was very excited about the new Apple TV app on Roku. However, it's been very disappointing. A lot of times when the scene transitions in a movie, it's pixelated and even freezes. I have excellent internet speed (usually 40+ to over 100 mbps). Also, I never have this problem when viewing a movie through Vudu, Movies Anywhere, Amazon Prime, Netflix, Hulu, Disney, etc...only with the Apple TV app. By the way, I uninstalled the Apple TV app and then reinstalled it, so I know that's not the problem. Is this a problem others are having...some kinks you are trying to work out?

Apple TV

Posted on Dec 7, 2019 9:28 PM

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Dec 10, 2019 1:01 PM in response to Melylama

Hey Melylama,


Thanks for using Apple Support Communities! I understand you're experiencing an issue viewing movies with the Apple TV app.


Uninstalling and reinstalling is a great step, so awesome job there. I also recommend checking for any firmware update for the Roku if you haven't already done so. If you're unsure how to do that, connect with Roku support here: Roku


Thanks again, and have a great day!

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Apple TV App Pixelated Transitions

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