Apple Event: May 7th at 7 am PT
when I try and cancel my apple arcade subscription after I click "Manage" in the subscriptions section, a screen pops up and prompts my password, but after entering it the screen just remains blank.
MacBook Pro 15", macOS 10.15
Hello RCroly,
Thanks for reaching out to the Apple Support Communities! I understand that you are having an issue canceling your Apple Arcade subscription. I'm happy to help you find some information.
Here is a resource that can assist you:
View, change, or cancel your subscriptions
If you have an issue after reviewing the link, please contact Apple Support.
Have a great day!
I struggled with the same problem in Mac. Banged my head for an hour on this. Was really frustrated.
Then found this solution somewhere
Hope this helps and others find this answer and resolve this issue quicker than me
Wow, thanks for nothing. If you had read my message, which you clearly didn't, you would see that I had already tried the suggested "fix". Your screen is broken and AS I SAID IN THE ORIGINAL MESSAGE the screen is BLANK when I click on manage in the subscription message.
TRY READING WHAT I WROTE THIS TIME AND STOP WASTING MY TIME
As another user said, you can also access this on the iTunes store. Another thing that worked for me is System Preferences > Apple ID > Media & Purchases and setting the app store password to "Never Require". This then skips the password prompt and it successfully displayed my subscriptions.
And of course the support website is down. Useless
-
manage subscription blank
