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Can't rename Apple Keyboard or Magic Mouse -Solved-

Hello Everyone...


I bought a used Apple Magic Mouse and Keyboard and was frustrated by the inability to rename either to something I liked other than the names they came with.


Using the "Rename" function within the BT Control Panel DID NOT WORK as the name would revert to the old name. Even when attempting the rename on multiple machines. I am using latest version of Catalina on a mid 2012 15" MBP with 16 GB memory and an SSD.


After hours of research, troubleshooting, and frustration (deleting this and that and resetting this and that)... all the standard stuff, I FOUND THE SOLUTION:


You need a machine running Mac OS 10.5.8 Leopard up to and including Mac OS 10.10.6 El Capitan BUT NOTHING LATER THAN THAT. Regardless of machine. Just pair your mouse or keyboard to a machine running the correct version of Mac OS and rename. VOILA! Name is applied as it should be!


This is due to a bug in newer versions of Mac OS that do not do the naming correctly. Hopefully Apple will correct at some point.


Enjoy!


Regards,


C. Perez

Posted on Dec 8, 2019 2:16 PM

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Question marked as Best reply

Posted on Jul 7, 2020 10:41 AM

This solution works:


1 Connect Device

2 Go to settings, right click on device, don't click the menu, leave it open

3 Turn off device

4 Select "rename" in the still open right click menu

5 rename the device and close the pop up

6 Turn device back on and connect

115 replies

Jul 19, 2020 1:38 AM in response to Carlos Perez2

Same problem here but I was able to solve it.


Got a used Magic Mouse 1 under the name of its original owner. Tried renaming it in BT setting running Catalina 10.15.6 was successful in the BT setting but under:

About This Mac - Overview - System Report - Hardware - Bluetooth, name remains the same from the old owner. Opening the BT again, mouse goes back to original name.


Connected the mouse instead to my other MacBook running Snow Leopard, was detected and still with original owners' name. Renamed it under System Preferences - Mouse - Setup Bluetooth Mouse, Right Click on the Mouse - Rename.....


Successfully renamed the Magic Mouse 1.


Reconnected it again to OS Catalina, new name appeared. Tried renaming it again in Catalina, no success.


Solution: Renaming the Magic Mouse 1 on older OS X, Snow Leopard works.... - Partly SOLVED (since renaming should work in Catalina) sorry for those who do not have access to older OS..... :-(





Sep 3, 2020 8:36 AM in response to DJB444

The earlier reply of opening the "right click" menu while turning off the device didn't work, and I don't have a suitable device handy running an older version of MacOS. So I tried this one. Here are my results:


A. It made all my older battery-powered Apple Bluetooth devices no longer able to connect (they show up in the list and the "connect" option is there but neither keyboard nor mouse will connect now).

B. It did not accomplish the task of renaming the keyboard.


However, after about 5 minutes, I went back up to the Bluetooth menu and found that the missing "rename" option is now in the menu for these devices!


So the only downer here is that I can no longer use my older non-rechargeable devices, and y'all need to be aware. If you don't have rechargeable (or wired), you'll be out of luck here! Careful.

Sep 11, 2020 9:03 AM in response to Carlos Perez2

I'd like to improve upon the solution's instructions


1 Connect Device

2 Go to settings, right click on device, don't click the menu, leave it open

3 Turn off device

4 Select "rename" in the still open right click menu

5 rename the device (type the new name with your macbook's built-in keyboard or alternate keyboard, if renaming a wireless keyboard) and close the pop up by clicking the Rename button (with a 2nd mouse or trackpad, if renaming a magic mouse).

6 Turn device back on and connect

Can't rename Apple Keyboard or Magic Mouse -Solved-

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