The Apple ID linked to an old ipad of mine is no longer active as I changed my Apple ID when I changed my email address many years ago. However, the ipad's activation lock is still linked to it and I can't remember the password. When I go to appleid.apple.com to change the password, it doesn't recognize the old apple id as even being valid. Is there any way to transition the ipad to my current apple id?
iPad (3rd gen) Wi-Fi
Your old e-mail will still be showing there, however, you should use the password for that account if it's still active. So if you've changed Apple ID A to Apple ID B and it's the same account just showing Apple ID A, then you should use the password for Apple ID B.
It's the same account.
Your old e-mail will still be showing there, however, you should use the password for that account if it's still active. So if you've changed Apple ID A to Apple ID B and it's the same account just showing Apple ID A, then you should use the password for Apple ID B.
It's the same account.
If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat
Or fill out and submit this form.
contact Apple ID Support. I would try to stay focused on Apple ID and password problem. If you bring the iPad up, they may want to see the receipt,
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
Thanks. Unfortunately, the ipad is several years old and I do not have the original purchase receipt. It is still showing up on my itunes account as one of my linked devices, however. If I delete it from my account can I reactivate it with my current appleID and password?
You are welcome. Removing it from your account won't turn off the Activation Lock. You need to be able to sign out to do that. If you changed the email address of your existing ID, did you try the password suggestion posted above?
I did try that. Unfortunately, it didn't work.
I seem to be stuck: I can't change the appleid for the ipad and apple does not recognize that appleid when I try to pull it up to change the password. Any other ideas?
apple id activation
