The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Why is my iPhone 8 not working properly? I recently cleaned it with a multi surface cleaner just to disinfect it, but I only cleaned the exterior, but ever since then the volume will turn up and down by itself disturbing the screen visibility, and the lock button isn’t fully functional.
iPhone 8 Plus, iOS 12
There's a good chance your cleaner got into it and killed it. You should never use any liquid cleaner on any electronic device. You can try shutting it off and letting it dry out for a few days. If that doesn't fix it make a genius bar appointment-->Genius Bar Reservation and Apple Support Options - Apple
There's a good chance your cleaner got into it and killed it. You should never use any liquid cleaner on any electronic device. You can try shutting it off and letting it dry out for a few days. If that doesn't fix it make a genius bar appointment-->Genius Bar Reservation and Apple Support Options - Apple
Thank you so much for your insight.
Glitching
