I put the correct password for restore of my backup and tells me its wrong

I put the correct password for restore of my backup and tells me its wrong, and i lost everything what can i do

iPhone 6, iOS 10

Posted on Dec 9, 2019 8:21 AM

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Question marked as Top-ranking reply

Posted on Dec 9, 2019 8:28 AM

Unfortunately you can do nothing, unless you still have your data on your iPhone (should be this case, you can create a new encrypted backup, if your iphone is running iOS 11 or later).

See this support guide, at section: "If you can’t remember the password for your encrypted backup":--> About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio


4 replies
Question marked as Top-ranking reply

Dec 9, 2019 8:28 AM in response to dimitra193

Unfortunately you can do nothing, unless you still have your data on your iPhone (should be this case, you can create a new encrypted backup, if your iphone is running iOS 11 or later).

See this support guide, at section: "If you can’t remember the password for your encrypted backup":--> About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio


Dec 9, 2019 8:30 AM in response to dimitra193

To be clear, the backup password is NOT the same as your Apple ID password unless you made them the same by choice.


Your best course of action is to guess the password. You get unlimited guesses, fortunately. To speed up the process click Change Backup Password in iTunes. If you have a Mac and have Keychain enabled you might have saved the password in Keychain (it's an option when you create the password). This is the screen you were shown when you created your first encrypted backup:

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I put the correct password for restore of my backup and tells me its wrong

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