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Blocked callers call still coming through

In the past, when I've blocked numbers I haven't received any calls/texts from them. Recently, this has changed. When blocking someone, their call will still come through. If I go to Settings > Phone > Blocked Contacts...the contact is blocked. Did something change with Apple settings on what blocking capabilities are?

Posted on Dec 11, 2019 7:54 AM

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Posted on Jan 14, 2020 12:59 PM

The exact same thing is happening to me. I have a blocked contact that has been able to text and call me all day. The contact is blocked when I go to the blocked list, also the edit option by the contacts name shows the option to "unblock caller" what the heck is going on?

4 replies

Dec 15, 2019 9:51 AM in response to jese2007

Hey jese2007,


I see that you have an issue where blocked contacts are not being properly blocked.


Make sure the iPhone is updated: Update your iPhone, iPad, or iPod touch - Apple Support. Also, update any carrier settings: Update your carrier settings on your iPhone or iPad - Apple Support. If the issue continues after updating, ensure that any third-party apps that assist with blocking calls have been removed: How to delete apps on your iPhone, iPad, and iPod touch - Apple Support.


If you're still having trouble, Contact Apple Support directly for further help.


Have a great day.

Blocked callers call still coming through

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