iPhone 6s and iOS 13.3 update; auto answer problem still exists

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Level 1

4 points

iPhone 6s and iOS 13.3 update; auto answer problem still exists

OK Apple, PLEASE FIX....

When a phone call comes in, the iPhone automatically answers the call, even when I am not physically answering it (and there is no auto answer turned on). Do Not Disturb is turned OFF

Also, the call is not routed to voicemail.

Also, there is no way to toggle on/off the option under Accessibility--> Touch--> Call Audio Routing...the options are Automatic, Bluetooth Headset, and Speaker by default. One cannot turn the auto routing OFF or ON, it is ON by default.

Auto-Answer calls is still on 10s

This means that anyone calling my phone when I am not available will not be able to leave a message and the call will automatically pick up and they will eventually hang up when I am not on the other end.

At least with the 13.3 iOS update, I now have a badge on the phone app that shows me someone called. It was a bug with iOS 13.2.3 and did not appear.

This auto call answering became a noticeable problem with the update to iOS 13.2.3

iPhone 6s

Posted on Dec 11, 2019 8:43 AM

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Answer 1

Best reply

SravanKrA

Community+ 2024

Level 10

410,840 points

Dec 11, 2019 9:21 AM in response to Nmarth

You initially said: "Also, the call is not routed to VoiceMail." However.. check everything that is listed below...

Check your DND status - Settings > Do Not Disturb; Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple ...
Check BedTime Status - Clock App; Use Bedtime to track your sleep on your iPhone - Apple Support
Check your Sound Volume; Adjust the volume on iPhone - Apple Support
Check your Ringer switch; If you hear no sound or distorted sound from your iPhone, iPad, or ...
Check Call Audio Routing; Call Audio Routing Bluetooth / Speaker / Automatic
Check Auto Answer Calls; Turn off Auto Answer Calls
Check Connection with Bluetooth Audio; Stream audio from iPhone to your hearing devices - Apple Support
Check whether in Headset Mode; If your iPhone is stuck in headphone mode - Apple Support

Some of the reasons are listed below which may direct your calls to VoiceMail

DND status
Bed Time schedule
Call Audio Routing method
Ringer Volume level
Call Forwarding to another number
Silence Unknown Callers [Enable] Calls status : Only numbers in Contacts, Mail, and Messages ring your phone. All others are diverted to VM
Have you done any of these; decline a call and send it directly to voicemail, by doing one of the following:
1. If iPhone is unlocked, tap Decline.
2. If iPhone is locked, press the side button or Sleep/Wake button (depending on your model) twice quickly.
3. On your EarPods, press and hold the center button until you hear two low beeps.
4. To be reminded to return the call, tap Remind Me, then choose when you want to be reminded.
5. To respond with a text message instead of answering, tap Message, then choose a reply or tap Custom.
6. To create your own default replies, go to Settings > Phone > Respond with Text, then tap any default message and replace it with your own text.
7. Block unwanted callers: In Favorites, Recents, or Voicemail, tap to see a caller’s contact card, then tap Block this Caller. Or go to Settings > Phone > Blocked Contacts. You don’t receive voice calls, FaceTime calls, or text messages from blocked callers. All are diverted to Voicemail